Honda of Frontenac

LisaMurphy 

on DealerRater

14 years ago

I had a flat tire (my kid did it) and I came in for help. The service dept was awesome. The car is only 2 weeks old and they replaced my tire for free. Really appreciated it. We have another Honda and have used them for service for the past 3 years They've been great 

abwolf 

on DealerRater

14 years ago

I went to. look for a new car because I knew the owner. He is a former parent at my current school. THey were pleasant and I think offered me a fair deal. My only maintenance work is an oil change. My main drawing card there is Tina the receptionist. 

zarinelli 

on DealerRater

14 years ago

On Saturday 4/9 I brought my step-daughters Honda Accord in for an oil change. Getting out of the car I noticed the plate renewal were due in March.The renewal notice is sent to her Father's home. Greg Lane was great. He worked out for me to get the emmissions done so we could get the tags up to date. Jim Oliver was also great in explaining what they were going to do to the car. These two employees are doing the right thing for customers. Treating them with respect, honest communication which is I believe is all you can ask ... read more

pshinee 

on DealerRater

14 years ago

Had a very good experience with this dealership. They are very accommodating and take the extra mile to help me with my new car purchase. Gives high value for my trade in. Paul is very quick in working the numbers that works for me and kept in contact with me through the whole process. Lisa is very friendly and helped a lot with all the paperwork. I highly recommend this dealership. 

saponetta 

on DealerRater

14 years ago

Tim was very easy to work with. We have had alot of bad luck buying cars in th epast and this charming young man made everything so straightforward and easy. They didn't have th ecar I wanted in stock, but I took delivery of my new car the next day, even earlier than promised. The gentlemen in finance was a class act as well. I would highly recomend this dealer to friends and co-workers. 

ruf03fus 

on DealerRater

14 years ago

Very Good Experience. Would highly recommend. Tim went above and beyond to assist in all aspects of the sale! I loved my 2010 element and am very excited about buying a new 2011. The finance portion could have been smoother but I think that is typical whenever a vehicle is purchased. Overall, a very good experience. 

Patrick Corley 

on DealerRater

14 years ago

Honestly, this was a great experience. The Sales Manager Honestly, this was a great experience. The Sales Manager Tim Devine was extremely knowledgeable about the cars and understood what I was trying to do with my trade. From one sales person to another, Tim knows his industry and his customers. Also, financing was a breeze and they were able to get me a great rate in minutes. 

Jennifer 

on DealerRater

3 months ago

Scammers. They did a yo-yo deal: they sold me a car, I had all the paperwork signed, and they cashed my deposit check. They lied to me for several days then refused to give me the car. They denied cashing my check and I had to hassle them to get my deposit back. They said the car was unsellable- I know this was a lie because I continue to get Carfax updates for this vehicle when it gets oil changes. Do NOT shop here. 

Dougn90 

on DealerRater

4 months ago

If you get a good car it seems things might be okay but beware they do sell and cause problems and not back it. They left the drain plug loose on a new to us purchase straight from their lot. Oil light came on while driving home. After multiple visits with an (incompetent) service advisor, Shannon, who now appears to be there service manager they didn’t do much anything but add an engine additive and oil. I escalated to a Dan Schwartz who is still working there but did not return my recent call. In our prior interactions he ... read more