Honda of Frontenac

JeffreyMaret 

on DealerRater

11 years ago

I love Hondas and have owned many over the years, but this particular Honda dealership is a terribly dysfunctional. If you are going to have your Honda serviced by the dealership I would strongly advise you to go to another dealer. To make a long story short, I purchased a 2008 Accord Coupe, which has always been a good car, except for some weird electrical issue that is clearly a design or manufacturing issue. The car dies if I leave the key in the ignition for more than 4 or 5 minutes with the engine off. It was like that ... read more

mcseamus 

on DealerRater

12 years ago

Terrible Experience All Around!! This dealer was not pleasant to work with either during or after the sale. Our salesperson (who quit soon after our purchase) was not knowledgeable, patient or responsive. The finance person was extremely condescending, to the point where we were told "Please complain about her, we've been trying to fire her". Really? First of all, you should never say something like that, and secondly, if you know I'm going to get bad service, step in and be proactive!! She lived up to her billing, and we ne... read more

stupid? 

on DealerRater

12 years ago

Gave me a quote on an Accord EX-L. I did my home work and had a pretty good idea of what my trade in was worth and what the new Accords were going for. His bid was for me to pay $15,000 plus my trade. I laughed and said I did my homework and that he was insulting me - he dropped the price $3,000 in heartbeat and said if I would by today he might be able to drop it another $1,000 - in short he was hoping to screw a dummy! I bought a car the next day at Leta who was very fair and did not play to many games. I understand this i... read more

src6103 

on DealerRater

13 years ago

I did not purchase a car from this dealership due to the pushy tactics of their salesmen. When I went to browse their car selection, they had a team of out of town salesmen there to help the regular salesmen with a promotion. One of these out-of-town salesmen greeted me and was very pushy. He would not tell me the price of any of the cars. How am I to know what cars I should bother test driving if I don't know which cars fall into my price range? I do not believe he knew the cars he was selling anyway since he had just come ... read more

aldermom 

on DealerRater

14 years ago

I worked with Sean on the purchase of a used Honda Fit. Found Sean to be very helpful and not pushy. He was a go between from me to the used car sales manager, the financing dept and he also talked to the mechanics regarding a recall that had been placed on this vehicle so that he could explain to me what the recall entailed. Although this visit did not end up in a sale (through no fault of anyone at the dealership), I would not hesitate to return to Honda of Frontenac to shop in the near future. 

jasminmiller 

on DealerRater

14 years ago

I gave this rating because as soon as I walked into the door someone greeted me, I was placed with tom in seconds then he asked what I wanted showed me some cars and then he broke down the whole process of buying he gave me a couple of options and before I knew it I had the keys to the car....yeah baby 

are3sons 

on DealerRater

15 years ago

Terrible Service ...Tried to take advantage of my 80 year old grandmother..My grandmother went in for service repairs on her 5 year old Honda Accord..Sales advisor takes her into a closed booth (closing booth) closes the door. This was completely unneccesary. Working my grandmother over the coals with service that never should of been performed. She was told she needed brakes and a transmission flush for 800.00 We ended up taking it to MCnamaras for 1/2 the amount..Beware of their service is all I can tell you