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At Freeland, we offer nothing less than stellar customer service. Our team of professionals are ready and waiting to not only find you the perfect vehicle but to make the whole process fast and friendly. If your vehicle needs service, there’s no place more thorough than Freeland CDJR when it comes to preventing issues with our preventative maintenance program and finding solutions when issues do arise. Visit us today, and you’ll see why the Freeland way is the best way to enjoy a fast and friendly experience.
5800 Crossings Blvd, Antioch, TN, 37013, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
Complete false advertisement of pricing and poor customer service.
Just Don’t! Never ever ever! Turn away!
Spent 33000 on a used Ram 2500. Had to drive from Nashville to Iowa. Got about 50 miles away only to realize that the heat doesn't work. They said they serviced the truck but they didn't. Warning lights about oil having no life left as well as fuel filters. They told me it was all done. Next, I lost over a gallon of oil in less than 500 miles. Oil is everywhere under the truck. Stay away from these crooks!
I said I would NEVER return after the remarks I received from an employer here last year. Well the warranty for the battery I purchased last year brought me back. My car wouldn’t start and I called to get insight on what I should do to get back up and running. It seemed like I was a bother when I called, but was told I would need to at least get it there (of course). I had someone give me a jump and made it to the dealership around 4:50ish (I made the initial call earlier that afternoon). Once I arrived I met with a differ... read more
The service department is a joke. I brought a dodge 5500 in for a grinding rear end. The first day they got the truck they called saying they have found the problem and the gears are damaged. Later that day they called and left a voice mail saying the rear end is not in the truck and we will not be able to pick it up today. (Hence they have started to work on it...) The next day they called and said the rear end is fine and they did not and would not work on it. They said run the truck until I have a major problem. Before I ... read more
Worst services, not fixing the issue from the first time & been charged for diagnostics and parts that didn’t fix my problem
You’re better off taking your car to a zoo and letting monkeys fix your brakes than waiting 7 hours because these service “specialists” ordered the wrong parts. Also only getting two brakes done because they’re on back order. Oh and the worst part is that they didn’t even call to give updates.
This place is the absolute worst!! I made an appointment on Friday for a Monday MORNING appointment to just have my front brakes ONLY replaced at 10 AM. They told me it would be done in two hours....never heard from them. I called them and they said 330PM... the MANAGER told me this at least 3 times that they promise to have them done by 330... I get to the dealership at 4 and they said that they ordered the wrong parts and now we have to sit here until 5PM... what kind of operation are we running here?! Talk about HORRIBLE ... read more
Service is terrible and they try to take advantage of you. They never followed up with me, ever. Then the sales manager wanted me to place an order for a new car and refused to give me a value on my trade-in. Like I’m going to buy a vehicle without knowing how I’m going to pay for it. Franklin’s CDJR dealership did right by me, go there instead.
Freeland Chrysler Dodge Jeep Ram has a 4.2 star rating with 3,281 reviews.
Freeland Chrysler Dodge Jeep Ram is closed now. It will open at 8:30 a.m.