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Commonwealth Chevrolet
- Car Dealers
- Lawrence, MA
About this business
Location details
155 Marston St, Lawrence, MA, 01841, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Purchased my Silverado here and have always taken it here. The sales department is great and I have had a good experience. They are always able to answer my questions promptly. The service department is ok. I have had some ok experiences. Sometimes there are miscalculations on the total price for the service. Some employees should take more time to prevent mistakes and become more customer friendly. The mechanical service itself is great I have no complaints.
Business response:
We appreciate you taking the time to write this review. We're pleased to hear you always have a great experience with our sales department, but we regret that you did not experience this form of customer satisfaction from our service department. It is incredibly important to us that each customer receives an excellent level of customer care and we regret that you did not receive this standard. We would like to speak with you further on this matter in order to learn from this experience and grow as a dealership. Please feel f... read more
Hi name is leo routhier i just got threw bankrutcy. I wanted to rebuild mu credit an i been threw alot of dealership that gave me the run around. O must say commomwealth was the only dealer that made me feel they where trying an pulling for my . My manny thanks to paul kazalski andfrank deneu for ther outstanding effort to getting me my sec chance i am in a great used car now . I wwill in my future commomwealth will be the first not shop them last They are truely to what they advertize shop us last u love us We i do. Thank g... read more
Business response:
Congratulations on your new vehicle, I'm sure you are continuing to enjoy it! It is wonderful to hear that our team was able to provide you with the 5-star experience that we aim to deliver to everyone. If you have any questions please don't hesitate to call or stop by. Also, follow us on Facebook and Twitter for access to exclusive service specials before your next appointment. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Everyone at dealership is extremely friendly. I do feel valued as a customer and as a person. They are always willing to help with any concerns. Shuttle service is a real plus!
Business response:
Thank you for your kind words and fantastic star rating! Here at Commonwealth Motors we are dedicated to providing our customers with a friendly and calming atmosphere, as we know how stressful car service can be. I am so pleased to hear that our team went above and beyond your expectations and showed you what Commonwealth Motors is all about. Be sure to check us out on Facebook and Twitter for access to exclusive specials before your next appointment! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Pho... read more
I was dreading buying a new car; 100% dreading it. It had been just about 10 years since my last car purchase, and I wasn't looking forward to the experience again. Pushy salespeople, TELLING you what YOU want; not my cup of tea. I wanted the transaction to be quick and painless as possible (as painless as a $300/month car payment can be), but wasn't very hopeful. Luckily, I chose Commonwealth Motors. Steve, my salesman, was nice, polite and very accommodating. I test drove 2 cars, the Malibu and the Equinox. I settled on th... read more
Business response:
Congratulations on your new purchase! I hope you are continuing to enjoy your Equinox, and it’s wonderful to know that you feel confident in your decision to choose Commonwealth Motors as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork, and it is wonderful knowing that Steve did just that. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Since... read more
We showed up at Commonwealth Motors Chevy in Lawrence after searching out a certain vehicle, this one particularly car jumped out at me, Jim took us for a test drive, explained options, packages, and leasing vs. buying......he was very down to earth and honest ( something buyers don't always feel like they get), honesty and Jim being straight forward, sold me along with a super car, with all the options I wanted!!!! Perfect car, I will 100% return for my next vehicle and recommend Commonwealth Motors to all my family and fri... read more
Business response:
Roxane, thank you so much for this great review and star rating! I am pleased to hear that Jim and the rest of our team was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Commonwealth Motors is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Charlene - Customer Relations info@shopuslast.com | Offi... read more
Buying a car was a family event. As soon as we walked in the door, we were greeted by our salesman. He answered every question we had. He was never pushy and never tried to "hard sell" us on any car. We were looking at Sonics, but I wanted the My Link radio system in the car. None of the cars on the lot had this, so they searched other dealerships and I was able to get the car I wanted. Everyone was very friendly, professional, and helpful. This included offering us snacks and coffee, and pointing us to the nearest McDonalds... read more
Business response:
Thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and get you the the exact car you wanted. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's delightful to hear that Kevin and the rest of our team was able to show you what Commonwealth Motors is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Charlene - Customer Relations info@shopuslast.com ... read more
I was a 15 year Ford owner of six Explorers and came to Commonwelath Chevrolet and Ed Long took very good care of me and i now own a 2013 Chevy Equinox which I absolutely love. Ed Long is a classy gentlemen who knows his stuff :) Regards, Lorraine Anderson
Business response:
Thank you for taking the time to write about your experience with us! At Commonwealth Motors, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations and get you behind the wheel of a Chevy that fits your needs. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Charlene - Customer Relations info@shopuslast.com | Office... read more
On 03/16/2012, I purchased a 2012 Impala. When I bought the car ,I did not notice that the car did not have on-star or sirius xm radio.When I inquired about this,I was told the car was a previous rental car that did not these items. When I told the managment about this and the advertising, they immediate put these items in my car,even thou, they did not have to. The management and the sales and service depts. were excellent in working with me to solve these problems. I am very glad that I went to this dealership and will con... read more
Business response:
Thank you for writing about your visit with us and congratulations on your new Impala, Phillip! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by helping you make your car perfect for you. It is encouraging to hear that our entire team has impressed you by delivering our knowledgeable and pressure-free service, and going above and beyond the call of duty. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively fo... read more
From the minute we met with sales rep Chris Drew we felt very comfortable. He asked us if we had a car in mind and began showing us around the different styles. This was our first day shopping for a new car and we left there with the purchase. He asked us our needs and did not try to "push" anything else on us. Each employee that we met with was very friendly and we felt like they gave us the personal touch.
Business response:
Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Chris and Commonwealth Motors; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sin... read more
Frequently asked questions about Commonwealth Chevrolet
How is Commonwealth Chevrolet rated?
Commonwealth Chevrolet has a 4.6 star rating with 2,052 reviews.
When is Commonwealth Chevrolet open?
Commonwealth Chevrolet is closed now. It will open at 7:00 a.m.