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155 Marston St, Lawrence, MA, 01841, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We visited Commonwealth Motors to get a new lease on a Chevy Cruz and were very impressed with the professionalism of Chris Drew. My father-in-law is not a young man, and Chris took all the time necessary to explain things to him in a very patient, calm matter. We felt we got the best deal we could have gotten anywhere and Chris even took the time to set up the On-star and Sirrus for him. What more could we ask for. Very, very please.
Business response:
Congratulations on the purchase of your new Chevy Cruz. We're delighted to hear that you were impressed by Chris's professionalism. If you have any questions or concerns in the future, please do not hesitate to contact us at your earliest convenience. Also, be sure to check out the advertised specials we offer on our Facebook and Twitter pages. We appreciate the recommendation and we look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-687-3000
Being new to the area, we found this dealership very professional, competent, courteous, and friendly. They were a well integrated team. We look forward to being repeat customers.
Business response:
Thank you for sharing your story with us. We're delighted to hear that our staff’s professionalism earned your business. If you need anything in the future, please don't hesitate to reach out to us at your earliest convenience. Also, be sure to look us up on Facebook and Twitter to view our special offers and promotions. We appreciate the recommendation and look forward to working with you soon. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-6873000
From beginning to end there staff is excellent. Jennifer Gomes was right on top of things with all the info that I needed. Which in my eyes started with great customer service from her. I am a busness owner and run a customer service department myself. So with her freindly care knowledge and time she got me there. That is a hard thing to do for some one who knows great service. Paul Kazalski took care of me very well with all my questions ( I am sure my many phone calls where annoying ) with quick answers. Overall if you are... read more
Business response:
We appreciate you writing this excellent review. It gives us great satisfaction to hear that Jennifer and Paul provided you with excellent customer service during your visit. If you have any questions or concerns in the future, please don't hesitate to contact us. Also, be sure to check out the advertised specials on our Facebook and Twitter pages. Thank you again for the lovely recommendation and we look forward to working with you once more in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Offi... read more
The salesman was very knowledgeable about the vehicle. Paul was not in the least pushy. He gave the impression that he was on our side to get us a fair deal.He listened to our Desire in the type of vehicle and options we wanted and showed us cars that closely Matched our needs. Even after we had agreed to buy a vehicle he continued to be Very accomodatiing. He made himself readily available for the follow up registration and Inspection. The whole transaction not at all stressful, partly due to Paul's attitude and Demeanor.
Business response:
Thank you so much for taking the time to share your feedback with us. I'm so glad to hear that we were able to help you find everything you needed. It sounds like Paul was able to create an excellent experience for you. I'll commend him on a job well done, and tell him to keep it up. If there is anything else we can do for you at all, please give us a call! Thanks again, congratulations on your new vehicle and welcome to the Commonwealth family! See you next time! Sincerely, Charlene - Customer Relations info@shopuslast.com ... read more
Upon entering the dearlership we were greeted in a very friendly manner and helped by a very competent salesman, Chris Drew. We knew what we wanted it was just getting down to what we could agree on for price which worked out just fine.
Business response:
Thank you so much for this review, and congratulations on the purchase of your new vehicle! We really appreciate you business and support and hope to see you again sometime soon. If there is anything else we can do for you, please let us know! Thanks again, see you next time! Sincerely, Charlene - Customer Relations info@shopuslast.com Office Phone 978-6873000
This is the third car purchased and we have always had excellent sales and service at Commonwealth. They do there best to make everything happen for us.
Business response:
Congratulations on the purchase of your new vehicle! We appreciate the fact that you chose to give us your business, and we are happy to know that our service reflected our gratitude. If there's anything else we can do for you please do not hesitate to let us know. Also, make sure to look us up on Facebook and Twitter for updates on special promotions and sales events. Thank you for the recommendation and we look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com ... read more
The people that i dealt with at the dealership were very freindly and knowlable about the truck. They could answer any questions that we had.Went out of they way to make sure that you understood exactly how everything work in the truck. i will tell people to buy their nexted car or truck at Commwealth. They are a number one dealership..
Business response:
Thanks for writing this outstanding review. We're thrilled to hear that our staff was friendly and knowledgeable about the truck you were interested in. If you need anything in the future, please don't hesitate to contact us at any time. Also, be sure to check out our Facebook and Twitter pages to receive exclusive access to specials and coupons. We hope you're enjoying your new Truck and we look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@shopuslast.com Office Phone 978-... read more
Bought a Subaru here back in December of 2011. After driving it for about 5 months, I began having very serious engine troubles. They did not back this car yet nickled and dimed me everytime I visited them for repair. They bought this car at auction, this car was a lemon. I owned it 6 months and had to get rid of it and it literally cost me thousands to get into another car. I now have two car payments and one car. They sell horrible used cars with inflated - limited warranty's that do nothing. I would never ever ever shop t... read more
In the first conversation that I had with a service person before anyone even looked at it, they knew what was wrong with it by just my description of the problem. It was fixed and ready for pick up in just one day. I would highly recommend the service at Commonwealth Chevrolet.
Business response:
We really appreciate you taking the time to let us know what a great job our service department did for you. At Commonwealth Chevrolet we take great pride in our customer service as well as our quality of work. We will always try to go above and beyond for our customers whenever possible and could not be happier to hear you experienced that. We look forward to continuing to work with you for many years to come and if there is ever anything else you need do not hesitate in contacting us. Remember to like us on Facebook and fo... read more
Commonwealth Chevrolet has a 4.6 star rating with 2,082 reviews.
Commonwealth Chevrolet is open now. It will close at 6:00 p.m.