This profile has been claimed by the business owner or representative.
TradeWinds RV Center
- Clio, MI
About this business
Location details
4325 West Vienna Road, Clio, MI, 48420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They will charge you a $995 top to bottom inspection fee for your brand new unit to have error codes flashing, a non working furnace, multiple fresh water leaks on the day you bring it home, and now the icing on the cake, the hot water doesn’t work. Do not buy from Tradewinds
Business response:
Matt, I fully understand your frustration and have tried to reach out to resolve any further issues you received. I also urge you to reference your orientation video we created for you specifically on your unit, at minute mark 10:10 & 10:26 you can audibly hear and see that the a/c & furnace running and operating properly after your inspection. https://www.youtube.com/watch?v=bmFo1GjpIFY Unfortunately, issues can arise even on brand new units which is why I encourage you to bring your unit in to utilize your 2 year manufactu... read more
Do not purchase any trailer from this dealer. They charge a prep fee of $995.0 and don’t even check anything. We get home with a 2021 North point. Furnace broke and water leaking everywhere. Run away! Now I finally get the water system flushed and sanitized to find out the water heater doesn’t work in electrical mode..... just great
Business response:
Matt & Andrea, Thank you for sharing your feedback with us. We are sorry to hear about your negative experience. Our service team prides themselves on giving the best resolutions to any mechanical or operational errors that might happen once you take delivery of your new unit immediately. We were able to get your unit back into the service department less than 24 hours after taking it home to address the intermittent issue of your circuit board that caused your furnace issue and fully replaced it. Because we are confident o... read more
The initial service with buying our camper was great however when we took it back to get winterized at that time we thought everything was fine they told us to come back in early spring and they would get our piping fixed because they had cracked it during the winterizing so when we try to make an appointment this spring they were rude and said they couldn’t get it in until August so we took it to Phillips RV now we’re paying $500 to have everything fixed that they broke. Phillips RV walked us through it and it pretty much l... read more
Had my popup two weeks then they had it 2 months. Went to make sure my battery was charged today to find out the cables are connected wrong!
Business response:
Linda, We're extremely sorry that you had to face such difficulties. Issues with our service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. We hope that you will reach out to us in the future and give us the opportunity to benefit you and earn you back as a customer. Sincerely, Alyssa Deschepper, GM TradeWinds RV Cen... read more
We purchased a brand new 2020 heartland torque toy hauler. Sales staff was awesome when we went looking, but after that it took a whole week to get ahold of them. As in calling them non stop for info and paperwork to be sent over. Finally picked it up 2 weeks after first looking at it. Got it home and see so many things wrong that we have missed and will have to go in for warranty work in the winter. Not pleased with the finance guy or service department. Didn’t really do a walk through with us either. I think they expected ... read more
Sales staff was fine, but we have had nothing but issues with the service office. The people who perform the service have been pleasant enough, but the service managers have been dismissive, even rude, and the scheduling staff seems unable to manage the work. Specifically: >Getting service is difficult. Appointments are not available for several months. >Damage to the refrigerator before our purchase took six months to fix.The part was not ordered as the sales person directed, and then after we called several times, the ord... read more
A very nice experience from our sales man but after a bird hit our camper it went down hill. a bird smashed into our camper on the expressway causing a huge dent. we made a claim on our insurance and figured who better to work on it then the company that sold it to use. that's where we went wrong. dropped it off on a Monday night to have a estimate done for insurance. After telling them what had happened they told us no problem. Dan in service was nothing but rude when my wife called on Tuesday to see what the progress was. ... read more
Won auction bid on a camper and they refuse to sell it or work out a fair deal. When contacted they said it was a fake and that they won’t be able to honor at that price. They offered little to no fair negotiation on there part with the bad business practices. They charge a lot on shipping compared to other RV companies. I wouldn’t recommend dealing with this company for future purchases.
Buyers beware. We purchased a brand new 2019 Jayco from Tradewinds. The converter on it went bad. They told us they are to busy and could not fit us in till after the season.
Frequently asked questions about TradeWinds RV Center
How is TradeWinds RV Center rated?
TradeWinds RV Center has a 3.9 star rating with 650 reviews.
When is TradeWinds RV Center open?
TradeWinds RV Center is closed now. It will open tomorrow at 9:00 a.m.