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185 Roosevelt Rd, St. Cloud, MN, 56301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Berry is an outstanding service rep for Tenvoorde. Berry is an outstanding service rep for Tenvoorde. He's always friendly and knowledgeable and treats us with great respect.
Business response:
Thank you for your kind words, we're delighted to hear that Berry has consistently provided outstanding service to you at Tenvoorde Ford. Your feedback is greatly appreciated, and we look forward to continuing to serve you with the same level of excellence.
I have been buying from Dan Larson for years. I have been buying from Dan Larson for years. He is easy to work with and always does a great job!
Business response:
Thank you for your continued loyalty, we truly appreciate it! We're delighted to hear that Dan Larson consistently provides you with a great experience. Making the car-buying process easy and delivering excellent service is what we strive for. We look forward to serving you for many more years to come!
After a mix-up in scheduling, Mike went out of his way to After a mix-up in scheduling, Mike went out of his way to make sure I was happy
Business response:
We apologize for any scheduling mix-up, and we appreciate your patience. We're pleased to hear that Mike went above and beyond to ensure your satisfaction. At Tenvoorde Ford, customer happiness is our priority, and we're grateful for the opportunity to make things right. If you have any further concerns or questions, please feel free to reach out.
A couple months ago I had our 2016 Escape in for service A couple months ago I had our 2016 Escape in for service work that was supposed to be covered by the Extended Warranty (through a third party) that we purchased when we bought the Escape. The warranty provider would not cover the repairs because they said we didn't follow their approval process, which was disappointing to hear. I worked with Craig Schaefer, the Service Manager, to try to resolve this but with no success. However, Craig and Tenvoorde stepped up and cove... read more
Business response:
Thank you for sharing your experience, Randy. We're sorry to hear about the difficulties you encountered with your extended warranty provider, but we're glad that Craig and the team at Tenvoorde Ford were able to step in and assist you. We appreciate your understanding and thank you for your continued support. If you have any further questions or concerns, please don't hesitate to reach out to us.
Barry is an outstanding service rep for Tenvoorde! Barry is an outstanding service rep for Tenvoorde! He is incredibly knowledgeable and absolutely customer friendly. Represents Tenvoorde, and at the same time advocates for the customer.
Business response:
Thank you for your kind words, Erin! We're thrilled to hear that Barry has provided you with outstanding service. We appreciate your feedback and look forward to serving you again in the future!
justin did a great job explaining the service that was justin did a great job explaining the service that was needed, and the service was completed promptly
Pleasantly surprised. Pleasantly surprised. Didn't feel like I was trying to be taken advantage of. Will definitely Use them again for a vehicle purchase. Alex and Chris were both very pleasant to deal with.
Everything was great, good job by all employees i worked Everything was great, good job by all employees i worked with. Thankl you all again for the great service.
Both Taylor and Chad were very accommodating in Both Taylor and Chad were very accommodating in answering my questions and addressing my concerns working through my new vehicle purchase.
Tenvoorde Ford, Inc. has a 4.5 star rating with 2,697 reviews.
Tenvoorde Ford, Inc. is closed now. It will open tomorrow at 8:30 a.m.