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Preston Hyundai of Boardman
- Car Dealers
- Youngstown, OH
About this business
Location details
7554 Market St, Youngstown, OH, 44512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 p.m. to 10:00 p.m. | |
| Tue | 6:00 p.m. to 10:00 p.m. | |
| Wed | 6:00 p.m. to 10:00 p.m. | |
| Thu | 7:00 p.m. to 10:00 p.m. | |
| Fri | 6:00 p.m. to 10:00 p.m. | |
| Sat | 4:00 p.m. to 9:00 p.m. | |
| Sun | Closed |
We purchased a 2024 Mazda CX-5 on 3/26/2026. We initially viewed the CX-5 the day prior and returned the following day to test drive and make purchase. Robert said the car would be detailed prior to our returning and he went over the basics with us, newer tires, 2 key fobs, recent oil change. We returned 3-26-26 to test drive and make purchase. We were getting through the initial paperwork process and Robert hands me one key FOB which has written on the tag 1 of 2. I ask where is the second fob? He acts surprised and states ... read more
Business response:
Hi, thank you for taking the time to share this detailed feedback. While we’re glad you’re happy with your CX-5, it’s clear your experience did not meet expectations. We sincerely apologize for the confusion surrounding the second key fob, the lack of communication, and the inconvenience of multiple trips. This should have been handled proactively and with much better coordination. Your feedback has been shared with our management team so we can address these issues internally and improve our processes moving forward. We app... read more
Boardman's Preston Hyundai is completely incompetent. My car was towed here after someone tried to steal my vehicle. The steering column and window needed replaced. I'm not faulting them over the time it took to repair (over a month) but I am blaming them for what occurred after. I initially picked up my vehicle after I was told it was finished. I drove my car off the lot (car was unlocked and had key in the ignition). I stopped at a store (I'm 45 mins from my home) and I come out and the key they provided did not unlock my ... read more
Business response:
Hello, thank you for taking the time to share such detailed feedback about your experience with Preston Hyundai of Boardman. We are very sorry for the multiple issues you encountered and the stress they caused. This is not the level of service we strive to provide, and we completely understand your frustration. Your experience highlights serious gaps in our processes, and we want to make sure these concerns are addressed. Please contact us directly so we can review everything that happened and work toward a resolution. We tr... read more
I bought my 2022 Elantra in April. The check engine light has been on since may so 5 months now. I’ve had it in there twice and they haven’t fixed it yet. Now it’s the middle of September and my heat doesn’t work and they just canceled my appointment and I have to wait another week and who knows if they will even fix these issues when I do get in. I’m paying a lot of money for a car that’s had issues since right after I bought it and now I have no heat and it’s been two weeks. They don’t answer the phone or call me back when... read more
First and last time I will purchase a Hyundai. Bought a 2025 Santa Cruz was in the shop with clutches needed changed in the transmission with 4000 miles on it. Very poor communicAtion on what was going on unless we contacted service first. They hay vehicle three weeks for a priority job. When we got the vehicle back they dented my tailgate and put wethertech rock and bug deflector was stolen off the vehicle.
Second time engine light came on, first time to this dealership where we bought our Santa Cruz. Kept our vehicle for a week but did give us a car to use. Fuel injector on #1 cylinder bad, 2nd time. Supposed to have been replaced. This problem has been going on for 2.5 motors causing many owners to repeatedly go back to dealers to get fixed one injector at a time. When we picked our vehicle up I specifically asked if all the injectors were replaced ( 3 times ) and was told that they were. The next day the engine light came on... read more
Saw 1st hand how customers are treated AFTER purchasing a vehicle..and it made me change my mind about buying here..I left..and won't recommend.
NO knowledge about their chargers. Dave Menges impressively rude and militantly undesirous of learning anything about them or being helpful when one was nonfunctional. This despite my seeking help with a 2023 Ioniq5 DON’’T buy an electric car from these people.
Returned call, left message, returned text…. But no follow up! Disappointed Will try again Mondy
Gave them all of my vehicle information to use for a deal and never sent me anything. They are supposed to be an internet dealer but did not give me an answer.
Business response:
What will it take to purchas e the 2022 tuscon hybrid.
Frequently asked questions about Preston Hyundai of Boardman
How is Preston Hyundai of Boardman rated?
Preston Hyundai of Boardman has a 4.7 star rating with 2,625 reviews.
When is Preston Hyundai of Boardman open?
Preston Hyundai of Boardman is closed now. It will open at 6:00 p.m.