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Preston Hyundai of Boardman
- Car Dealers
- Youngstown, OH
About this business
Location details
7554 Market St, Youngstown, OH, 44512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 p.m. to 10:00 p.m. | |
| Tue | 6:00 p.m. to 10:00 p.m. | |
| Wed | 6:00 p.m. to 10:00 p.m. | |
| Thu | 7:00 p.m. to 10:00 p.m. | |
| Fri | 6:00 p.m. to 10:00 p.m. | |
| Sat | 4:00 p.m. to 9:00 p.m. | |
| Sun | Closed |
A deal was agreed upon to purchase a vehicle, the general manager, salesman and myself had worked the numbers that we both we good with, plans were made for me to pick up the vehicle the following day. My last text to the salesman was that I’d pick up the vehicle on Thursday. Not two minutes later, guess what, they tell me it’s sold and has been sold. A salesman and general manger work out a deal, we agree on the numbers and arrangements were finalized. How does the salesman AND the general manager not know if a vehicle is s... read more
tried some diferente Dave is a big lyir I get a santa fe in November 2016 use. dave tell me the car have don't know how many check point. the car in December was having trouble with the transmission,break and front end. dave tell me he set up a appointment to fixing the car went i was to Service dave never set up my appointment is January 2017 and my car still have the problem I don't recommend this deller to anyone
Business response:
We are very sorry to hear about this bad experience you have had. We would like to talk in more detail with you and hopefully resolve this issue. Please give us a call at (888) 771-4114. Thanks.
Hyundai I did most of the work over the internet and had my own financing. I had already owned two Hyundai's before so already liked the product. However, while at the dealership to pick up the car, I felt like I was an after thought since I had already agreed to buy vehicle. I was treated more of matter of fact then as someone that had just purchased a vehicle. Nothing was offered to me or my family while at dealership. Example, water, beverages etc. I could have purchased the vehicle at any dealership but choose Preston du... read more
Shady I have had horrible service from this place. From incompetence, to shady practices, to downright lies. The last time I came in, I was charged 100 bucks to look at the brakes. I was told I needed a rotor, a caliper, and break pads for the right rear side only. I asked how much to do the work, and I was quoted $800. I said that was insane. I bought those parts for $150 and did it myself. It would take them 1 hour tops to do this service, yet I was going to get charged $650 for labor??? Very shady Preston Hyundai! Never s... read more
Purchase of Two Cars Dave Menges was our salesman and he was wonderful. He was informative and professional. He kept contact with us to follow us through the purchasing of two new cars process and made it a pleasant experience. We spent some time negotiating the deal and a couple people were involved in that process and some confusion happened when it came time to sign the papers. The tone of the dealership became very different toward us when we stuck to our understanding of the terms. The comment made in front of us 4 time... read more
No Soup for You I found this dealership because they had the car I want. I negotiated a good price, but since I am an -out-of-state buyer, I couldn't go down there immediately. Instead I planned to take my kids and make it a family weekend trip. We agreed on the price on Monday, I was coming down on Friday, then I received this email on Wednesday: "THE MAZDA DID IN FACT SELL LAST NIGHT, IF THERE IS ANY OTHER VEHICLE THAT I CAN HELP YOU WITH PLEASE LET ME KNOW, WE HAVE SEVERAL STORES AND HAVE MANY OTHER POTENTIAL VEHICLES." T... read more
Customer Service After purchasing the car, we discovered that a headlight was burned out. We would have appreciated the dealership replacing the headlight without charge since this is something that should be done before the car is sold.
Waste of time I decided to purchase a new Hyundai to replace my older one. After contacting my credit union I was offered a rate of 5.25% for 72 months, no money down. I went to look at Preston Hyundai for my new vehicle. My salesman was Rob Turczany, a decent person but rather lackluster salesman and we did some test drives. I decided that I wanted a specific trim package and color. I informed Rob of my credit pre approval and asked if Preston Hyundai could compete with that rate. We waited 2 hours, then I was informed that... read more
Do NOT service your car here I bought a used 2004 Do NOT service your car here I bought a used 2004 Hyundai Santa Fe from this dealership 2 years ago. I never had any trouble with it at all, that is until I took it in for service 5-6 months ago. I have not had a working car since. They told me it was a problem with the spark plugs. Days later they tell me they dropped a screw into the engine and turned it on. After going back and forth at least 10 times, and having them fix one thing after another including replacing the eng... read more
Business response:
This is Bobby Preston the Owner of Preston Auto. We truly appreciate your feedback and have taken into account your recent experience here very seriously. While it pains me to hear of such a bad experience, your feedback is invaluable to help me manage my family's company. I accept full responsibility for this short coming and I hope that you accept my sincerest apology. We feel that we have really gone the extra mile to service you and make things right in making numerous repairs at no charge and completely replacing the en... read more
Frequently asked questions about Preston Hyundai of Boardman
How is Preston Hyundai of Boardman rated?
Preston Hyundai of Boardman has a 4.7 star rating with 2,625 reviews.
When is Preston Hyundai of Boardman open?
Preston Hyundai of Boardman is closed now. It will open at 6:00 p.m.