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Preston Chrysler Dodge Jeep Ram

4.5
  • Car Dealers
  • New Castle, PA

About this business

AutomotiveCar Dealers

Location details

1500 Wilmington Ave #1133, New Castle, PA, 16105, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.51,175 reviews
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calebkerr7's profile image
calebkerr7 
9 years ago

Pleasant and Fast Rick is wonderful and has earned my family and I's loyalty through multiple purchases both in the past and in the future, Working with Rick is a dream; you will be in and out with terrific service. 

Business response:

Thank you so much for the great review of your experience at our dealership and especially with Rick. All of the employees appreciate your loyalty to Preston Toyota. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Rick or myself. Sincerely, Stephanie Bates Customer Service Manager 

Xray81381's profile image
Xray81381 
9 years ago

Bobby D was very helpful and a great salesman!! He made sure everything was taken care of for me before leaving for vacation !! Thank you! 

Business response:

Thanks for your outstanding review about Preston Toyota! I'm very happy to hear that Bobby was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Stephanie Bates Customer Service Manager 

John B's profile image
John B 
9 years ago

Why go anywhere else ? I have always made the Preston CDJR location my first stop when I need a vehicle. They always go out of their way to provide a great deal but more importantly is their follow-up and Service Department. Needless to say RIck Ferrari is THE One to deal with. 

Business response:

John, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Preston Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying and service needs! Sincerely, Stephanie Bates Customer Service Manager 

Cathy012's profile image
Cathy012 
9 years ago

Preston Toyota I came to Preston Toyota looking for a new lease everyone that works there is so friendly and helpful. Brandon Marinelli got me into a Toyota Camry lease and I couldn't be happier! He was a pleasure to work with. 

Business response:

Thank you for leaving us this great review about Preston Toyota. We are very happy to hear that Brandon could be so friendly and helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Stephanie Bates Customer Service Manager 

Carguy Z's profile image
Carguy Z 
9 years ago

Great buying experience I drove from canton ohio to make buy a truck there & overall had a Great buying experience. Salesman T Rankin was honest & upfront during the whole sale. I would definitely recommend T Rankin & the dealership to anybody looking to maje a purchase. 

Business response:

Thank you for the wonderful review and for traveling to Preston Toyota from quite a distance to do your business. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Sincerely, Stephanie Bates Customer Service Manager 

C-J 19's profile image
C-J 19 
9 years ago

Purchased a Rav4 & a Toyota Corolla My husband wanted to upgrade to a new Rav4, so he called Ricki Ferrari on Rickis cell phone. Rick was on vacation in Fla. but still took the call and advised my husband who to talk to at the dealership. We've dealt with Ricki for years, and always rely on him. We were able to get a great deal on a 2017. When we went to pick up the new Rav, we started looking at a Corolla that was in the showroom and decided to trade in our Camry towards it. We were given a great trade-in amount , and drove... read more

Business response:

Thanks so much for this 5-star review about your sales experience here at Preston Toyota! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Congratulations on your new Rav4 and Toyota Corolla. Sincerely, Stephanie Bates Customer Service Manager 

j3elliott21's profile image
j3elliott21 
9 years ago

Toyota Tundra I was able to get a great deal on a Tundra with the help of Chuck Warren and Rick Ferrari. They had the numbers ready for me when I arrived so there was no waiting. I was in the truck within an hour and back home with it. I couldn't ask for much more. 

Business response:

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Chuck and Rick were helpful during your visit and that you love your new Tundra. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Stephanie Bates Customer Service Manager 

joeyv66's profile image
joeyv66 
9 years ago

2016 Toyota 4runner TRD PRO Rick Ferrari does it right! I am very happy with this purchase. I bought my last 2 Toyota's from Preston Motors. Excellent sales and Service dept. Highly recommended! 

Business response:

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Stephanie Bates Customer Service Manager 

Laurie's profile image
Laurie 
9 years ago

Preston was very accommodating Rick and Keith were very helpful in helping me and my husband find a vehicle, thank you both for your help and thanks to Valerie for her work with our loan !!! 

Business response:

Hi Laurie! We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Preston Toyota was able to provide you with the accommodating service you deserved! We really appreciate this feedback and we will share it with them. Warm Regards, Sincerely, Stephanie Bates Customer Service Manager 

Frequently asked questions about Preston Chrysler Dodge Jeep Ram

How is Preston Chrysler Dodge Jeep Ram rated?

Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,175 reviews. 

When is Preston Chrysler Dodge Jeep Ram open?

Preston Chrysler Dodge Jeep Ram is open now. It will close at 4:00 p.m.