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Poughkeepsie Nissan
- Car Dealers
- Wappingers Falls, NY
About this business
Location details
1445 Rte Hwy 9, Wappingers Falls, NY, 12590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
After checking in with front desk no one came to help me. watching everyone talking and joking around numerous staff walked by me and not one person asked if I needed help the dealership was not busy A Damm shame they had a customer walk in And they just ignored me I ask myself why I have a few reasons why ? It's sad 2021 people still assuming Retired on the job... Tier 1 credit.... Nissan customer.... Emailed store management No response bad business
Business response:
Hi Ram, I assure you that we do not discriminate. We sincerely apologize that no one assisted you during your visit. That is not the way we like to do business. We would appreciate the opportunity to speak with you regarding your feedback. Please give us a call at 845-297-4314 and ask for our Customer Care Manager, Tom Bosko.
They are the worst to deal with. They will throw you under the bus and charge you an arm and a leg. I am honest. Not good at repairs and lie about diagnostics. All my friends are notified about their scams. Do not trust them. They only cover themself and not their clients. They will sell to you but not do the right teaching for the clients nor provide the proper diagnostics. It will be your fault if there is an issue, even if you follow their rules. Please don't trust them. They get a 0-star rating from our family, unfortuna... read more
Business response:
Lori, we apologize your repairs were not covered under your extended warranty, unfortunately, that is an outside company we have no control over their discussion to deny claims based on lack of maintenance. If we can help in any other way please call our service manager Greg at 845-297-0077. Thank you.
Haha Poughkeepsie Nissan don’t get me started this place has the most rudest sales mangers. Disrespectful and this is a trash sale place. I lease a 2020 pathfinder and it was dirty and they were so rude about the details of getting it showroom clean and spotless. Tell me they did all the could and me as a customer I’m to picky and all new vehicle have some form or defects or grime, which I disagree with. I believe a new vehicle 6 miles should be spot less and shiny white Pearl. They did tell me to take it back next day to do... read more
I drop off my altima to fix recall now they xxxxed up my oxygen sensor and asking $600+. Telling me they can't give me my car back I never go to this place. I want to go for another dealer hate this people. Danny tubbs. Service advisor. He is the one. If you ever get recall try to avoid this place. They will try to mess up something and ask you to pay for it.
Business response:
We understand your concern. Our Service Manager Greg has spoken with you about your situation multiple times. If you have any further concerns please feel free to reach out to Greg at 845-297-4314. Thank you.
Salesman Joe brand new did not know much but very cool guy. I had been speaking with internet guy Tom for about a week and explains everything to him. He assured me he would be part of the process and get me best price etc. I decide on a car narrow it down to a 20 or 21 based on which would be better deal. They did not want to run numbers on both cars despite I saying the price would determine because basically same car. Anyways mgr gives terrible price. 3000$ more then Yorktown and other local dealers.. Tom left for an appo... read more
Business response:
We strive for 5-star customer service, unfortunately, we cannot accept a deal every time. Our intentions were not to waste your time.
80 year old Mom taken advantaged of! 80 year old mom went in for a recall for front springs on her Nissan Versa and walked out paying 540 dollars! Completely taken advantaged of ! Called and argued with service manager.. Basically told me she approved it to bad!
My experience was very stressful and costly Had the car for a short time and already had issues with it after week, brought it to service multiple times and issues was not fixed until I then had to pay a large amount of money to someone else for repairs. Very disappointed with the customer service and professionalism.
Conmen stay away Fran is a scammer bought a car. If they ask what u want to pay per month, they will lower u trade in so they charge u more, when u could have had a cheaper monthly payment. Look at other dealers, Fran is a conman bottom line. Just look at history of reviews. Stay away!!! Karma will get you Fran...
Make sure you check what you buy THEY LIE TO SELL!! I went to get a 2017 Nissan Sentra S I told the sales guy (TOM) that I wanted 3 things on my car Manual Transmission, Back up Camera and the Bluetooth for my phone and my music" I told him I hate cables around my care and I was a MUST to have Bluetooth. He showed me the turbo tht has everything but it was a little to expensive. He showed me the Sentra S he said has everything but the near camera I said ok I want it. I took my car and everything came back the next day my car... read more
Frequently asked questions about Poughkeepsie Nissan
How is Poughkeepsie Nissan rated?
Poughkeepsie Nissan has a 4.5 star rating with 2,689 reviews.
When is Poughkeepsie Nissan open?
Poughkeepsie Nissan is open now. It will close at 8:00 p.m.