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Poughkeepsie Nissan
- Car Dealers
- Wappingers Falls, NY
About this business
Location details
1445 Rte Hwy 9, Wappingers Falls, NY, 12590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Nissan was an afterthought for me. I was on my way to Toyota down the road and stopped in. Low pressure sales was a plus and after visiting 4 dealers in one day, welcomed. Quality of car for the money sold it. The sales staff was friendly and helpful and we worked together to get a good deal for all. I haven't used service yet, but as I waited for my car to be prepped, I went into the waiting room and asked those waiting what they thought. I told them I saw these low ratings on this site. They didn't agree. One man said he b... read more
This evil dealership sold my daughter a lemon has left her in a 10000 dollar debt with no vehicle. I can truly say Poughkeepsie is the grimiest place to live because all the systems hete are corrupted.
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
After the horrific experience I've had with my. used car since I bought it from here two months ago, I would NEVER recommend buying a used car here. I bought my car November 6th and since then I have brought the car in 5 times for repairs. I've had issues with the catalytic converter, exhaust, and now 3 out of 4 cylinders on my engine.
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Do not, and I repeat, DO NOT go to Poughkeepsie Nissan. We were baited and switched when we initially leased the vehicle in December 2022. We were offered pretty favorable purchase terms at first. After agreeing to these terms, we were told to run some errands because the paperwork and vehicle prep would take an hour. While we were out, we got a call from them saying that they could not offer us those terms and if we wanted something close to the monthly payment, we would have to enter into an 18-month lease (which we initia... read more
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Took my 2019 Nissan Rogue Sport in for an oil change, tire rotation, and multi point inspection on June 13th. I did not have an appointment but they took me right in with about a 1 & 1/2 hour wait which was great. I took my car there for service because I bought the car brand new from them. Their service department was always good. While I was being checked in I was told that It was recommended that I have a front end alignment. I disagreed knowing how the car drives coupled with the very low miles and the type of driving I ... read more
They pulled a bait and switch on me. I was interested in a specific vehicle. They were going to take me for a test drive. Then tells me it's sold. I communicated with the sales manager. He could have told me it was sold. Then they tried to sell me something I didn't want. Do not trust these people. They'll rip you off.
Bait and switch! Called regarding a vehicle I saw on their website for the past month, tried to discuss purchasing and was told the price on the website is incorrect. I was quoted a much higher price! Had I driven many miles to be swindled, I would have been a very unhappy person! Beware!
Bad customer experience with this place! They are not honest business people. If you have any warranties on anything purchased there it will not be honored and they will say it’s something else just to avoid replacing product! Don’t recommend at all!
Business response:
Providing a positive experience is our top priority. If you'd be willing to give us some more detail, please contact our Service Manager, Greg Gatto at 845-297-7732. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
The dealership service department is dishonest, lacks customer service, and seems incompetent. Stay away, take your vehicle to Nissan newburgh they're awesome, friendly and know what they are doing. I took my car to Poughkeepsie Nissan to pin a cover that came loose underneath my 2017 maxima and to check my window that squeaked. I was charged $190 or so for a diagnosis for my car. Got it fixed and paid nothing extra as the issues were meager that it was covered under the diagnosis cost. I get my car back and all of a sudden ... read more
Business response:
What was described are not the characteristics or level of service our staff strive to provide, and we would like to learn more about the situation. We want to give you a call but we can not find you in our system. When you get a chance, please give our Service Manager Greg Gatto a call at 845-297-4 314. Your feedback is very important to us.
Frequently asked questions about Poughkeepsie Nissan
How is Poughkeepsie Nissan rated?
Poughkeepsie Nissan has a 4.5 star rating with 2,689 reviews.
When is Poughkeepsie Nissan open?
Poughkeepsie Nissan is open now. It will close at 8:00 p.m.