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Newark ToyotaWorld
- Newark, DE
About this business
Location details
230 E Cleveland Ave, Newark, DE, 19711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Recommended
Recommended
Recommended
Recommended
We saw a car online. We were definitely interested in. We called ahead to make sure the car was there. We got there an hour after talking to somebody on the phone and the car was in the shop being serviced because it was not available to be sold yet. This place does not care if they waste your time.
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
I recently took my car to Newark Toyota for what I thought was a basic oil change. I only put 5000 miles a year on it had no issues previous get my car back. Go home couple days later oil in my driveway oil underneath my car. I called the dealer. They tell me to bring it back the next morning. I had to miss some hours off work again the oil filter was loose. They tightened it up said they cleaned up. Went to pick it up. I was told here’s your car. Have a good day no customer compensation for my trouble of having to bring it ... read more
This dealership will not call me back, I have called multiple times. They owe me money. I will never buy a vehicle from any of the Price dealership. This as been the worst experience I’ve ever had with buying a vehicle.
Business response:
Kevin, we’re truly sorry to hear about your frustrating experience and the lack of follow-up. Please contact Brandon Lawson at blawson@newarktoyotaworld.com directly so we can address the situation and work to resolve your concerns. Your feedback is important, and we’d appreciate the chance to make this right for you.
We were there on Saturday trying to purchase a RAV4 and the salesperson left us to put a tag on a vehicle. After we went to complain to managers to ask where he went and I was told to be patient they were very busy. I stated I wouldn’t have an issue if he wouldn’t of said to give him a few minutes he would be right back. Manager was rude and not helpful. After 40 minutes he returned with our price quote. He entered income wrong and had to redo it. We asked about the first time buyer program, which him and the managers kn... read more
Business response:
Thank you for your feedback, Cindy. We deeply regret that your experience with us fell short of expectations. We sincerely apologize for the lack of communication, the delay in assistance, and the issues with the pricing and financing process. This is not the level of service we aim to provide, and we understand how frustrating that must have been. We value your business and hope to learn from this experience to improve moving forward. If you’d like to discuss this further, please feel free to reach out to Brandon Lawson at ... read more
They said I needed a new motor, guy gave me a price next day saying with an used motor and other stuff would be $9800 I took my truck for a second opinion I did NOT need a motor instead he found loose
Business response:
Thank you for sharing your experience, Carla. We’re sorry to hear about the situation you encountered. We strive to provide accurate and trustworthy service. Your feedback is important, and we will be reviewing this internally to understand what went wrong. If you’d like to discuss this further or provide more details, please feel free to reach out to Derrick Mckie at (302)283-5396 directly. We’d appreciate the opportunity to regain your trust.
Frequently asked questions about Newark ToyotaWorld
How is Newark ToyotaWorld rated?
Newark ToyotaWorld has a 4.5 star rating with 3,218 reviews.
When is Newark ToyotaWorld open?
Newark ToyotaWorld is open now. It will close at 5:00 p.m.