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INFINITI of Memphis
- Car Dealers
- Bartlett, TN
About this business
Al Gossett, along with his brother David and son Brian, believe that building strong relationships starts with treating others the way you would like to be treated. We encourage and train our employees to understand the importance of building mutually respectful relationships not only with all of our valued customers, but with each other, as well. INFINITI of Memphis will deliver quality luxury products and provide the best vehicle sales and service experience. INFINITI of Memphis is located on Germantown Road, one mile nort... read more
Location details
3060 N Germantown Pkwy, Bartlett, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Their primary goal is getting more money out of you, not service. They will lie and make up things to get you to spend money on services you don’t need.
Rip off do not go here…..
Horrible, horrible, horrible service department. Will not return calls and once you finally speak to someone after calling 12 times, they tell you an untrue story because someone else has already told you a different story. Also, purchased a vehicle, 30 days later when I wanted to trade the vehicle for a brand new Infiniti, they offered me over $7000 less than what I purchased it for. I should preface this by saying that before I signed papers on the first car, I specifically asked about trading it in and was told “not a pro... read more
Quality of experience has changed since dealership was sold.
I will never purchase a vehicle from them again and I strongly recommend anyone else do the same. We purchased a 2015 QX80 from them less than 2 years ago. Paid thousands of dollars to have it certified by them. We have only used them to service it. It has now had to be towed to them and used emergency roadside assistance 4 times - each time they said they could not find anything wrong with it and told us to come and get it. The last time that happened (yesterday) I warned them that we had a family trip planned for this week... read more
You car will be on FIRE PURCHASING FROM HERE
My daughter brought her truck in for an oil change and tire rotation. She drove less than 550 feet and her truck began to smoke and completely burned! You guys were negligent and have FAILED to make this right!
The service department is crazy slow. I had a 1030 appointment,dropped my car off at 7 am & at 4 pm I'm still waiting on an oil change. I canceled my wash & tire rotation.
Honestly I have never been so disappointed in people in my life. We had to relocate due to the military and we left the best Infiniti dealership ever in Texas. I have a National maintenance warranty plan paid for on my lease and this dealership is choosing not to honor it. They could, but have taken it upon themselves not to. My previous dealership even called them as a courtesy to me after Blake lied to me and said I don’t have a National one just one for my previous dealership and some woman was short and nasty with hi... read more
Frequently asked questions about INFINITI of Memphis
How is INFINITI of Memphis rated?
INFINITI of Memphis has a 4.5 star rating with 910 reviews.
When is INFINITI of Memphis open?
INFINITI of Memphis is closed now. It will open at 9:00 a.m.