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Al Gossett, along with his brother David and son Brian, believe that building strong relationships starts with treating others the way you would like to be treated. We encourage and train our employees to understand the importance of building mutually respectful relationships not only with all of our valued customers, but with each other, as well. INFINITI of Memphis will deliver quality luxury products and provide the best vehicle sales and service experience. INFINITI of Memphis is located on Germantown Road, one mile nort... read more
3060 N Germantown Pkwy, Bartlett, TN, 38133, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
You guys rock. As a Customer Service Manager customer service is extremely important to me. I would recommend you all to any and every one. Had to take my truck in for the service engine soon light yesterday. I received a call today with an update when I thanked the gentleman for calling he said "No...thank you for your business" :-)
I received exceptional customer service from Austin, in the Service Department and Ryan, the mechanic. They were knowledgeable and helpful in assisting me with my car. Thank you for helping me out this morning!
I had great customer service from Brian Malone, the sales manger and everyone I came in contact with. Thank You
I loved it! It was a Great Experience and I loved every time you go get your car service they was your Car. I love it. When the 2018 QX80 come out. I will make sure I will buy it from INFINITI OF MEMPHIS.
Very happy again with another purchase at Infiniti of Memphis!!
When I can get service the quality is fine. The problem is getting through to someone on the telephone or getting someone to return messages. That is abysmal!!!
Worst first service appointment, ever. Took my brand-new vehicle in for service, March 30. No one called me all day to let me know it was done. I showed up to pick up my car late afternoon and they scratched by hatch down to metal and wipers are messed up. I brought this to their attention and they took photos as I did and said someone would get back to me on Friday. It is now more than a week later and I have heard nothing. This is even after following up with an email.
INFINITI of Memphis has a 4.5 star rating with 910 reviews.
INFINITI of Memphis is closed now. It will open at 9:00 a.m.