Honda of Frontenac

cindy63021 

on DealerRater

13 years ago

Cindy Wilson was amazing! She was very professional, organized and exceeded my expectations. The dealership had a friendly and open atmosphere. Everyone I talked with made me comfortable. I purchased a used Pilot and I couldn't believe how fast everyone handled my transaction. I would definitly recommend this dealership and of course I'd tell everyone to ask for Cindy Wilson!! 

wjhoffman704 

on DealerRater

13 years ago

Pat Carrol is great at hhis job. Takes time to explain the work that will be done on my Ridgeline and after the work was doneall the work that was done. 

Susie White 

on DealerRater

13 years ago

I made a switch to this dealership upon learning that Pat Carroll and Dan Sweigert relocated to this dealership. I previously bought at least 4 hondas from where they worked previously. It is outstanding service writers and managers which help to keep and retain customers! Pat is so honest and always has the customer's best interest at heart. He has a very pleasant personality and is extremely curteous. He pulled my car up to the door and even turned the a/c on so it would be nice and cool for me! I cannot think of going any... read more

elydy 

on DealerRater

13 years ago

I would give them a 6 if I could. They were so straightforward, no typical "bait and switch" we had experienced at 2 other St. Louis dealers this month. I felt like I was talking to real people. There wan no "manager" in some back area to approve everything. Everything was as planned, or even better. Never had such a pleasant experience with a car dealer. 

aefergie 

on DealerRater

13 years ago

We received excellent service from the beginning to the end of our purchase. They made buying a minivan a very pleasant experience and I would highly recommend the dealership. 

A T Umbeck 

on DealerRater

13 years ago

I have been pleased with the service given me since I I have been pleased with the service given me since I started doing business with them. I am especially pleased with Pat Carroll, as he takes the times to explain before and after what will be done and then goes over the charts and comments made by the service personnel. It is because of Pat that I have switched to this dealership (which is not the closest to my home) for the regular maintenance on my Honda Civic. He goes over everything and enables me to take advantage o... read more

Slapshak 

on DealerRater

14 years ago

Greg Lane did an awesome job making my experience very positive. He went beyond the norm to ensure I was satisfied. I came in for LOB, transmission fluid change and State Inspection. He mentioned the State Inspection would require an appointment but when he came and gave me the report and bill he actually was able to work that request in as well. I was very pleased with the effort he made to ensure I was a satisfied customer. 

hild 

on DealerRater

14 years ago

We were treated very respectfully and without pressure. All questions were readily answered, and follow-up action was exactly as promised. A real good experience. 

Localwendy79 

on DealerRater

14 years ago

Once again, Honda of Frontenac did an excellent job of exceeding my expectations of service and customer satisfaction. Upon dropping off my vehicle for service, I was contacted in a timely manner by Pat Carroll. He explained the required repair and gave me a reasonable estimate. They next day when he called to let me know that my car was ready he also informed me I did not need one of the parts and it will cost less than originally quoted. It seems that in the past at other repair shops it often ended up costing more than th... read more