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El Cerrito Honda
- Car Dealers
- El Cerrito, CA
About this business
El Cerrito Honda is a proud member of the Harvey Auto group. El Cerrito Honda has been in business for over 40 years. Our award-winning sales and service departments are proud to say that our strength comes in our belief that customer satisfaction is everything. We offer all the most popular new Honda models to choose from such as the Accord, Civic, Passport, CR-V, HR-V, and Odyssey. We can even help if you are looking for a used car. Our Honda service center offers all the most essential services that you might need; from r... read more
Location details
11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
When you’re trying to buy a car sales people are all over you... but when you take your car for service and they mess something up it could take longer than 2 months to get them to help you.. not to mention when you schedule an appointment to get the help you need you still have to wait 4 hours or more for an answer on what they’re doing to your car.
Just left the shop after waiting 45 minutes in the bay for my appointment without being acknowledged. I asked what was happening and got an unconcerned response that they were “being slow today”. I am now on my way to Oil Changers and will NEVER service my car with you again because this happened last time. What’s the point of an appointment you don’t honor? I could’ve changed my oil elsewhere already but have been waiting for this appointment. I’ll definitely not be buying another car with you if this is how you treat your ... read more
Upon picking up my car after a recall repair, a panel had been left on the passenger seat. I went back to talk to customer service rep at desk 1, he went to my car with me, opened the passenger door (which I had not) and said oh it goes right here, easy, click and it’s done. His tone however was condescending, like I should have done it myself. Then, when driving on the freeway, I noticed my hood wobbling. It had not been closed all the way. Good grief, really? On top of it, my car now makes a new noise on the passenger side... read more
Ise una cita ayer y la secretaria me dijo que no ocupaba , que llegara temprano y llego temprano la 9:45am lo primero que me pidieron que si tenía cita y le dije que no y me dijeron que el carro iba estar listo astas la 5 pm y le dije ayer llame le avías dichos lo que me dijo la secretaria y me dijo que no me podría atender que me esperara y le dije que no tengo todos el días para esperar... por que venía de concord estaba casi 25 milla manejar para que me dijeran eso .....!!!!!!!!
I had an appointment at 11 am. Got here at 10:54 and it’s 11:45 and I’m still in line waiting. Wanted to change my three windshield wipers using the coupon they sent me for about $20 something. Thought it was a great deal but it turned out it’s only for the inserts and since I don’t have the original blades (who knew I was supposed to keep them), now I’d have to pay $100 for two windshield wipers. Also wanted to fix my visor (the mirror cover fell off) and they said I have to buy the whole thing for about $400. That’s a lot ... read more
They offered me 18k for my trade in, which was actually a really good deal, but would only come down 1k on MSRP. I took the night to mull it over. Came back the next day and they changed their offer to 14k for the trade. Typical vulture sales tactics. Replacing two cars in the very near future, not that this dealership will get the benefit of either. Could have had both.
Nothing but problems with my new car and the dealership doesn't care - 0 stars for them. I wish I had gone elsewhere. The service center has been 5 star, tho’.
Bad experience never buy a car from el cerrito i but a CRV 2015 I have it for a less than 2 year and my battery is dead who knows something is wrong with the car
Frequently asked questions about El Cerrito Honda
How is El Cerrito Honda rated?
El Cerrito Honda has a 4.6 star rating with 4,223 reviews.
When is El Cerrito Honda open?
El Cerrito Honda is closed now. It will open at 7:00 a.m.