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11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I had an appointment at 11 am. Got here at 10:54 and it’s 11:45 and I’m still in line waiting. Wanted to change my three windshield wipers using the coupon they sent me for about $20 something. Thought it was a great deal but it turned out it’s only for the inserts and since I don’t have the original blades (who knew I was supposed to keep them), now I’d have to pay $100 for two windshield wipers. Also wanted to fix my visor (the mirror cover fell off) and they said I have to buy the whole thing for about $400. That’s a lot ... read more
They offered me 18k for my trade in, which was actually a really good deal, but would only come down 1k on MSRP. I took the night to mull it over. Came back the next day and they changed their offer to 14k for the trade. Typical vulture sales tactics. Replacing two cars in the very near future, not that this dealership will get the benefit of either. Could have had both.
Business response:
Thomas Smith, Hello there, hope all is well. Just a simple reminder to let you know we didn't forget about you. Please don't hesitate to reach out to us. We are always here for you and all your vehicle needs. Have a wonderful day. We value our relationship and look forward to the opportunity to service you for many years to come. We hope to hear from you soon, have a wonderful day. Management Team Honda of El Cerrito
Nothing but problems with my new car and the dealership doesn't care - 0 stars for them. I wish I had gone elsewhere. The service center has been 5 star, tho’.
Bad experience never buy a car from el cerrito i but a CRV 2015 I have it for a less than 2 year and my battery is dead who knows something is wrong with the car
One of the worst dealerships ever. It took them three tries to fix the blow motor on my car. The first time they said nothing was wrong but I later went back and I assume another technician found the problem. It was difficult to get a loaner even after when I bought the car, the guy in sited if I had any major work to be done on the vehicle a loaner would be provided. The last straw I had with these guys is one of their mechanics left a red cloth on top of my engine and closed the hood. After smelling a weird smell from the ... read more
El Cerrito Honda has a 4.6 star rating with 4,699 reviews.
El Cerrito Honda is closed now. It will open tomorrow at 7:00 a.m.