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Ed Voyles Honda
- Car Dealers
- Marietta, GA
About this business
Location details
2103 Cobb Pkwy SE BLDG. 200, Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedI've been going to Ed Voyles Honda for many years and their staff is exceptional in dealing with their customers. The Honda personnel are very thorough in letting me know what needs to be done with my car and explaining everything to me.
Recommended
After being a loyal customer for three years, I had concerns with my most recent service. I called their service center multiple times during business hours and never got an answer. If they did answer I was "put on hold" and promptly hung up on. Finally I was able to leave a message for a call back. Several days passed before I got a call back. The lovely service desk person agreed with me that my maintenance was likely not done. She suggested I escalate to a manager since she can only schedule a new maintenance appointment.... read more
Business response:
We apologize for the inconvenience you experienced and take your feedback seriously. Please feel free contact us directly to discuss this matter further. Richard Wade Sales Director rwade@edvoyles.com
I had an appointment for 11:15 why am I still here at 4:00pm. Totally unacceptable I would not recommend. I’ve came to Ed Voyles for service on my Accord never again spoke with the service Manager his excuse was BS!!
Business response:
Your concerns are noted. We apologize for the extended wait time during your appointment. Please feel free to reach out to us to discuss this further. Richard Wade Sales Director rwade@edvoyles.com
I recently purchased a brand new car from Ed Voyles Honda in early April. Unfortunately, the vehicle had several pre-existing safety and cosmetic issues that significantly reduced its value. These issues were not identified during the sales process. While I attempted to work with the dealership's management to get these issues resolved, I was met with dismissive responses and incomplete repairs. Additionally, the service department caused new damage to my car that wasn't there before. It's incredibly concerning that a bran... read more
These people are not honest! Please seek other repair shops! You can't teach honesty; either you have it or you don't.
Business response:
This was nothing to do with honesty. This was simply keying in the incorrect item number and the system telling the representative that tire was not in stock. As we spoke about this issue and we do have the tire in stock and we are ready to sell it to you. Mistakes happen but don’t try to use “dishonesty” to represent an error. Please let me know if you have any other questions I can help you with.
Former employee, unfair pay and I was terminated for carpooling because I can't afford gas with the pay I was receiving 🙂 Lol, thanks.
DO NOT TAKE YOUR CAR HERE FOR SERVICE. THEY WILL LEAVE YOUR KEYs IN YOUR CAR UNLOCKED OUT FRONT FOR ANYONE TO TAKE YOUR PROPERTY. NO CUSTOMER SERVICE AT ALL NO ONE WILL CALL YOU BACK AS THEY SAID THEY WOULD NOT EVEN THE MANAGER AFTER CALLING AND LEAVING A MESSAGE
WARNING - If you live in the Atlanta area and are considering taking your Honda to Ed Voyles for service – DON'T!! I usually don't go to a dealership for service, however there is a warranty recall which needs to be done by Honda, as well as a noise my car is making my regular mechanic can't diagnose and they suggested I take it to the dealer. I scheduled an appointment for 7:30 this morning and dropped my car off at exactly that time. They were terrible about communicating with me throughout the day, and at 3:30 pm I told ... read more
Frequently asked questions about Ed Voyles Honda
How is Ed Voyles Honda rated?
Ed Voyles Honda has a 4.6 star rating with 7,291 reviews.
When is Ed Voyles Honda open?
Ed Voyles Honda is open now. It will close at 7:00 p.m.