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Daytona Kia
- Car Dealers
- Daytona Beach, FL
About this business
Location details
510 N Nova Rd, Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
charged me more then we negotiated, they took advantage of my situation with my car that broke down . my bad for not having the time to do better research but wrong of them to fast talk and change the numbers
Business response:
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Started Fine then turned HORRIBLE! I discovered my information was falsified after getting my documents from when I first signed with finance. Then after speaking with Mike Tacinelli he managed to get me a better deal(working with him was fine). However the lies need to stop. My credit score dropped significantly and I'm having to get it straightened out,they got their car back but I'll never do business with them again nor would I recommend anyone else to.
Business response:
Thank you for your review, Adriana. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
My recent vehicle purchase was handled in the most unprofessional way imaginable by William and Stephen. From the start, they withheld key information, coaxed me into signing before providing full details, and flat-out lied during the process. What should have been a straightforward transaction turned into a frustrating and dishonest experience. The situation escalated further when I returned to pick up the check I had been promised. Instead of handling the matter professionally, I was met with rudeness and disrespect. One o... read more
Business response:
Thank you for your review, Casey. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Failed to keep promises. Stole my good license plate. Issued new tag instead of transfer of good tag. Obnoxious manager(John from Rochester). TERRIBLE after sales communication and followthru. Attempted to push thru new deal after an agreed and confirmed deal was sealed with a handshake with Victor. Entire information available upon request. Love the car. Should have purchased elsewhere.
Business response:
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
I am going into the dealership tomorrow to give them a chance to make this right. I should have known from the last dealings with them not to do this again. They told me that my payments would be as far out as they could. Possibly make them when I got my Daytona Kia bill. My payment is due September 5th. My sales person and the finance person knew that I had not been working due to just getting out of the hospital. They understood this and they knew it and promised me the 1st payment would be as far out as they could get it.... read more
They are a bunch of thieves. Paid to have my headlight diagnosed which they told me me needed a new light but comes to find out I do not need a new light it was loose and needed to be pushed back. Bought a light that I do not need. Wish I could say this was my first terrible experience here, but it wasn’t. The first time I came here and had a terrible service experience was when one of the service people put on something extra to my bill when I had not asked for it nor did they say that they were going to be putting that on.... read more
⭐️ One Star – BEWARE of Shady Sales Tactics! I went in for a simple oil change on my Kia Forte and got talked into “exploring options” to trade it in. A salesman (who no longer even works there!) promised me there would be no negative equity and that my new payment would be $700/month after 90 days of no payments. Well, that was a complete lie. At just 45 days, my first payment was due—and it was $881, not $700! I’ve gone back to Daytona Kia four times trying to resolve this, but I’ve been given the runaround with no resolut... read more
Hate it don't like needs improvement never will return don't like surveys leave me alone
While the sales process in this dealership has always been good, their service department is awful.
Frequently asked questions about Daytona Kia
How is Daytona Kia rated?
Daytona Kia has a 4.5 star rating with 10,983 reviews.
When is Daytona Kia open?
Daytona Kia is closed now. It will open at 9:00 a.m.