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Daytona Kia
- Car Dealers
- Daytona Beach, FL
About this business
Location details
510 N Nova Rd, Daytona Beach, FL, 32114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
You should've never charged me $174 because you already charged me three times for the same results that part of it you created
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
DO NOT SHOP HERE! !! This Dealership has taken advantage of me twice in the last 6 months!! I feel so STUPID!! They Favorite saying is Don’t worry about it, it will be ok!! It won’t be ok, especially since you start out with a low price, then when you are in the Finance office they somehow add $10,000.00 onto that price. Then they lie to you about the price you are being financed for also the percentage you are being charged. By the time you get a letter from the bank who is financing you it's $20,000.00 more dollars you hav... read more
Business response:
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
I have an extended warranty to cover my Kia. Your dealership overcharges for parts and labor! The fix recommended and paid for does not work, after receiving the work the check engine light came back on? Not fixed!
Business response:
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Way overpriced, for what I had done only seem interested in up upselling Won't go back
Business response:
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to Doug or our team directly to let us know the best way to contact you, and we will reach out.
We had an appt for an oil change but we were still there for almost two hours. When we arrived, the person checking us in asked if they could rotate the tires. My husband said, "Uh, sure." We weren't told there would be an additional charge of $21.95. As we were checking out, my husband noticed a charge for $9.95. It stated, "Customer requests to add flow chemicals oil additive." At no point in time did we request an oil additive. We then noticed another charge for $12.95. That stated, "Customer requests fuel additive." We a... read more
Business response:
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
I had them put on a front grill and the black piece that it connects to and goes around the day lamps. It took them over three hours when I could've done it in less time. I was charged over $400!! I SUPPLIED THE PARTS!!! You guys do great work but you're slow and overpriced. I won't come back. I was there from 10:30 - 3:30!!!
Business response:
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
After approximately $1,000 & 3 trips to the dealership I still have the same problem with my lights. I still think it is related to the recall issue I started with. I refuse to take my Soul to this dealer ever again.
Business response:
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
I never imagined I would be so disrespected by a company with such a strong reputation as I was at the KIA dealership in Daytona. I bought a car on October 31st, and upon returning home to Clermont, the car began to malfunction and lose power, at which point the engine light came on. Upon arriving home, I reported the problem to the salesperson, even knowing the car was out of warranty. The salesperson saw the message the next day and replied that after speaking with his manager, I should bring the car back for analysis by t... read more
Business response:
Hello Pedro: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.
They scammed me. I received notice that I’d won $15,000 on a tic tac toe flyer I received in the mail. When I called the number in the notice, a recording told me that my prize was waiting for me and that I just needed to come in and get it. I subsequently tried to call the dealer directly but there was a short recording that cut off after a few seconds. I was skeptical but I read the fine print several times and it said nothing about what he told me when I got there. I drove there from Sanford and when I arrived the guy tol... read more
Business response:
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Frequently asked questions about Daytona Kia
How is Daytona Kia rated?
Daytona Kia has a 4.5 star rating with 10,982 reviews.
When is Daytona Kia open?
Daytona Kia is closed now. It will open at 9:00 a.m.