Coast Buick GMC

SM33325 

on DealerRater

7 years ago

Worst purchase experience ever , sales Mgr and F&I trying to hide optional products in the loan. Took 4 days to get a deal put together, check your paperwork Stay away from this shady dealership 

Tim Deratany 

on DealerRater

8 years ago

WARNING: GO TO A DIFFERENT MAZDA DEALERSHIP! I purchased a Mazda 3 here. The backroom paperwork guy named Bo Morgan slid three insurance policies into the sale of the vehicle without explaining they would cost me over $1200. I went back to the dealership to get them refunded and it has been several weeks and I still have not been refunded despite having paperwork for their cancellation. The finance company said I should have been refunded within a few days. I've contacted the local authorities who say they believe something ... read more

nikizel 

on DealerRater

8 years ago

Integrity? Not with this dealership! Sort by Yelp Sort Language English (12) Maureen B. Homosassa, FL 0 friends 3 reviews Share review Embed review Edit review 10/27/2017 I also have written a complete review on Edmunds, which I advise everyone to read. Visited the Port Richey store last Sunday; drove a new vehicle, and inquired about a Certified vehicle at the Lakeland store. I was given a trade in value of $10800 if I bought the certified vehicle, or, $12000 if I purchased a new vehicle. Frankly, that is a tad unethical. N... read more

SamJacobs 

on DealerRater

8 years ago

Costly Diagnostics and insencative treatment April 19, 2017 As required per dealership I took my 2011 Buick Regal in for Quote "A/C Service, Evap Core Clean out in engine for improved A/C. I was very satisfied with the service and care. The A/c is working but just not quite as cold as what one would expect after having it serviced and a new filter installed. I called and made an appointment to have it checked out. May 5, 2019 took my car in to see why the A/C was not giving me a level of cold as one would expect. First thing... read more

John Donson 

on DealerRater

8 years ago

What A Joke! I bought a used car on Feb 22, 2017 from here. Our salesman, Howard, did his job. He is the only shining light at this dealership. We financed, closed and drove home. I get the yo-yo sales call 2 weeks later informing me they couldn't get me financed and had to come back in at a higher rate. I threatened to drop all the extras if they couldn't finance me because there was no way they would be on the new contract. I heard crickets from them! I drove up there 2 days later and waited for the finance person to get i... read more

Pj17d 

on DealerRater

9 years ago

Despicable dealership.shake on a deal then change it. Used car sales are a joke. Bought a Mazda 3 with a extended warranty and the warranty didn't cover anything car only had 28k on it and water was leaking into the trunk making the whole car smell.bought a certified GMC Terrain was supposed to have 3 day exchange program,they had nothing to exchange so stuck with a truck we don't like . Also had a handshake with the sales manager David about trade in for our BMW but when we got into finance it was not the deal we shook on. ... read more

Rose 

on DealerRater

9 years ago

Worst business experience I went to Mazda on March 11, 2016 for service maintenance on my vehicle. In the meantime I wanted to see what I qualify for in a new car. I wanted an AWD or 4WD specifically. That's when the salesman showed me a certified cx5. The salesman pulled the vehicle up on his computer it said cx5 grand touring AWD. I had called my friend, he asked the salesman if it was AWD because that is what I wanted. The salesman responded with yes, as I was looking at the computer where he had pulled up the vehicle. Th... read more

wastedtime99 

on DealerRater

10 years ago

Buyer Beware Stay away from their used cars. Check them out thoroughly, do a car CAR CHECK, then walk away and come back a look again. They will not disclose the problems unless you identify them and then you have to include repairs in asking price or they will leverage that against your offer. I recently went to another dealer and bought a car for far less then their ballooned fees. They even over price tag fees by over $200. 

dalejr88 

on DealerRater

10 years ago

BAIT AND SWITCH AFTER REPEATED CALLS TO THE DEALERSHIP I HAVE YET TO GET A REPLY FROM ANYONE. THIS IS A POOR EXAMPLE OF CUSTOMER SERVICE I HAVE A VALID COMPLAINT AND NO ONE SEEMS TO REALLY CARE. I WILL CONTINUE TO WRITE BAD REVIEWS UNTIL I GET A MATTER RESOLVED