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Timmons Subaru Service Department
- Auto Repair
- Long Beach, CA
About this business
Location details
3700 Cherry Ave, Long Beach, CA, 90807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have bought a Crosstrek Sport for my wife a month ago. I visited there for a test drive and Scott Ferguson, Internet Sales Manager, happened to help me which was lucky for me. He walked around with me showing lots of cars with different trims, colors and options. It was a very hot day but he was so kind and never expressed it was bothering him. Actually just a day before, I visited Subaru Pacific in Hawthorne and the sales person there was horrible. We had a huge communication problem and it seemed he didn't want to work... read more
Business response:
Thank you for sharing your experience! We’re thrilled to hear Mike Soto went above and beyond to get you into your new car the same day. We’re glad you enjoyed your visit with our team at Timmons Subaru!
Jeff from Sales was the best salesperson I've encountered. He was incredibly transparent, communicative, and willing to negotiate to get the best price for our Subaru Outback. Even after the sale of the vehicle, he was able to continue delivering excellent service to me sending helpful videos and guiding me through the life of the vehicle. If I ever need a car, or a friend wants suggestions to dealership, I would recommend them to Jeff. 100% fantastic experience.
Business response:
Thank you for the wonderful review, Jorge! We're so glad Jeff could provide transparent, communicative, and ongoing support throughout your Subaru Outback purchase and beyond. It means a lot that you’d recommend him and our dealership to others. We appreciate your trust and look forward to assisting you again in the future!
I needed Subaru Outback quotes quick. Reached out to Timmons first and Curtis Wilson responded and was awesome the entire time. He gave me, he said, lowest quote on limited in SOCAL. He did not know I reached out to four others at the same time. In three days Curtis was patient and guided through the negotiation process and hands down beat all quotes by $25 a month! He was not pushy but firm he would beat any deal. He even let me call him on his days off to ask questions. One of the best and smoothies buying process I've had... read more
Business response:
Thank you for the amazing review, Mark! We're thrilled to hear Curtis provided such a smooth, patient, and hassle-free experience while getting you the best deal. It’s great to know he went above and beyond, even answering questions on his days off. We appreciate your trust and recommendation—Curtis will be happy to hear your kind words!
I live in Long Beach, but bought my auto from OC Subaru 3 years ago, and just go in the habit of taking it there for service. Today though-- while I was on the 55 Freeway, they changed signs and I got lost. Anyway to make a long story short. I called Timmons, they took me right away for not only oil change service but changed out batteries in that were low in my key. The service staff was super friendly, and I so appreciate the video sent to my phone from the mechanic. It was a quiet very clean waiting area and after m... read more
Business response:
Thank you so much for sharing your experience, Jim! We’re glad that despite the morning freeway confusion, our team at Timmons could take care of you quickly and provide friendly, top-notch service. It’s wonderful to hear the video updates and clean waiting area made your visit even better. We appreciate your loyalty and look forward to keeping your Subaru running smoothly for years to come. We’ll be sure to pass along your kind words to Diego and the entire service team!
My husband and I went to Timmons Subaru on 7/19/25 and 7/21/25 to buy a new Subaru Crosstrek. The experience was great! Internet Sales Manager Adela Rodriguez and Finance Manager Miles Custer were absolutely perfect! They were friendly, helpful, and answered all questions. They knew everything about their cars and the buying process. They never tried to pressure us into taking something we didn't need, but were genuinely interested in making this the best experience possible. They processed everything quickly and gave us all... read more
Business response:
Thank you, Thomas! We're thrilled to hear that you and your husband had such a positive experience at Timmons Subaru. Adela and Miles will be so happy to know their friendly service and knowledge made your Crosstrek purchase smooth and enjoyable. We appreciate your kind words and hope you enjoy every mile in your new Subaru!
I had one of the most wonderful experienced when buying a car. Adela Rodriguez, the Internet Sales Manager, was so experienced, wonderful and so professional. She explained to me all my options and I was not pressured to make a selection. I feel like if you want to buy a Subaru, go to Timmons and ask for Adela Rodriguez. She would be able to help you. Thank you very much Adela. You have been so wonderful.
Business response:
Thank you, Leonel! We’re so glad to hear Adela made your car-buying experience such a positive and pressure-free one. Her professionalism and care truly shine, and we’re lucky to have her on the Timmons Subaru team! Congrats on your new ride!
Adela helped us through out the process counting weeks and getting us into the car best for us.
Business response:
Hello Cesar, thank you for the kind words! We’re so glad Adela made your experience at Timmons Subaru smooth and personal. Enjoy your new ride, and we hope to see you again!
They saved me a lot of money compared to what Subaru Pacific wanted to charge and were really helpful with repair on 2020 Ascent. Subaru Pacific identified issues after my warranty expired. Subaru of America offered to cover a significant portion of the roughly $10,000 estimate, but I was still going to be paying ~ $2000. I had Timmons Subaru check the car out. I got everything that needed repaired within the amount Subaru of America was offering. Diego was really helpful. For any future work done at the dealership... read more
Business response:
Thank you for sharing your experience, Robert! We’re so glad Diego and the team at Timmons Subaru were able to help with your 2020 Ascent and save you a significant amount on repairs. It means a lot to know you’ll be coming back for future service or purchases. We truly appreciate your trust and support!
Chris Price from the Service Department has helped me the last few times I came to Timmons Subaru and he's always been super helpful and professional. I just wanted to give him and his team a shout out. They do really well with our Ascent as well and even discovered an issue with the vehicle that was covered under our warranty, that I didn't notice while driving, and they fixed it and gave us a courtesy vehicle to use while they had our car. I'm glad we bring our car here. It's expensive paying for the car dealership service... read more
Business response:
Thank you, Natalie. We truly appreciate your thoughtful shout out to Chris Price and the service team at Timmons Subaru. It’s great to hear they’ve consistently provided professional, helpful service and went the extra mile by catching a warranty-covered issue you hadn’t noticed. We’re glad you feel confident and well taken care of when bringing in your Ascent.
Frequently asked questions about Timmons Subaru Service Department
How is Timmons Subaru Service Department rated?
Timmons Subaru Service Department has a 4.8 star rating with 1,372 reviews.
When is Timmons Subaru Service Department open?
Timmons Subaru Service Department is open now. It will close at 6:00 p.m.