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Timmons Subaru Service Department
- Auto Repair
- Long Beach, CA
About this business
Location details
3700 Cherry Ave, Long Beach, CA, 90807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 12:00 p.m. 1:00 p.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Fantastic customer service from Miguel and Diego in the service department. They walked me through everything that was needed for my vehicle vs. trying to upsell me on services that weren't really necessary. Definitely going back for my next service!
Business response:
Hi Monica, Thank you for the kind words! We're glad Miguel and Diego provided fantastic service and took the time to walk you through everything honestly. We appreciate your trust in Timmons Subaru and look forward to seeing you at your next service!
I had an awesome experience at Timmons Subaru in Long Beach all thanks to Sabri, Adela, and Miles! They have great teamwork and are very personable and genuine people who work with you above and beyond to help you get your car at the best deal as possible. They are also very prompt at responding when you need help and information.
Business response:
Thank you, Maritoni! We’re thrilled to hear Sabri, Adela, and Miles provided such a genuine and helpful experience. Your kind words about their teamwork and promptness mean a lot. We appreciate you choosing Timmons Subaru!
This review is for Henry P who helped me purchased my car. i was told by henry that he was gonna give me the best deal--and best believe he delivered. i didn't just take his word for it either... i cross-checked with other dealerships, did my research, and guess what? henry still came out on top. his honesty, patience, and follow-through truly won my business. if you're looking for someone who'll actually look out for your best interest (and not just try to close a sale), henry is your guy. He's also hilarious really and kep... read more
Business response:
Hello Coco, Thank you for sharing your fantastic experience with Henry! We’re so glad to hear he exceeded your expectations with his honesty, patience, and great deal. It’s wonderful to know he made the car-buying process both smooth and enjoyable. We appreciate your trust in him and look forward to working with you again in the future!
Henry was fantastic! Super helpful, knowledgeable, and never pushy. He worked with us to get a great deal and made the whole process smooth and stress-free. Highly recommend asking for Henry if you're shopping at Subaru!
Business response:
Hello Siqueiros, Thank you for the great feedback! We're thrilled to hear that Henry made your experience smooth and stress-free. We truly appreciate your recommendation and are glad he could help you find the perfect deal. If you need anything in the future, don't hesitate to reach out!
Bought a new Forester Subaru. Had my old Subaru serviced at this dealership for the past 5 years. All the experiences have been positive, but especially with buying the new car secondary to the very professional friendly service of Kamiran Mardam. He is knowledgeable and went out of his way to ensure my partner and I were comfortable with all the safety features of our car. The changes of the Forester in 5 years are awesome!
Business response:
Hello Bette, Thank you for sharing your wonderful experience with Kamiran! We're so glad to hear that both your service and car-buying experience were positive. If you ever need assistance in the future, don't hesitate to reach out!
Had an issue with my car and Michael from the service center took care of me. Can't say enough of his superb customer service along with the overall experience from drop off to pick up. Thank you Michael and to Subaru Long Beach. I bought my car here 6 years ago and would be happy to go back as it's an excellently massaged dealership/service center.
Business response:
Hi Chris, We appreciate you taking the time to write a great review. We are thrilled to hear you are still pleased with your Subaru Forrester. Thank you for the kind words of Gary, we will be sure to pass them along. We look forward to working with you again in the future. Best, The Timmons Subaru Team
Have been coming here a long time for service, and when my old Subaru was totaled by someone running a red light, we knew without a doubt we wanted another Subaru and that Timmons would be our place! Everyone is so kind, I love that they love dogs as much as we do! But you won't feel rushed or pressured at all. Shout out to Henry (and his awesome bulldogs!) for taking such great care of us and getting us into our new Solterra! Absolutely love the car, but even more appreciative of the personal, patient, kind service we rec... read more
Business response:
Hi Kelley, thank you so much for your heartfelt message! We’re honored that you chose Timmons Subaru again after such a difficult situation, and we’re thrilled to hear you’re loving your new Solterra. Henry will be so happy to know how much you appreciated his care and support. Enjoy your new Subaru!
Go See Jeff Sollee Sales....you will not be disappointed Outstanding Service at Timmons Subaru! I recently upgraded from a 2021 Crosstrek Limited to a 2025 Crosstrek Sport, and the experience was fantastic. My sales consultant, Jeff Sollee, is simply the best -- I even followed him from another dealership because of how great he is! He's helped not just me, but several friends and even people I've referred. He listens and helps you pick the right model for you. The service department, led by Miguel, has also been excel... read more
Business response:
Hello Charmayne! Thank you for sharing your experience and for trusting Jeff Sollee and the Timmons Subaru team once again. We're so glad to hear that your upgrade to the 2025 Crosstrek Sport went smoothly and that everyone, from sales to service to finance, took great care of you. We look forward to being here for you whenever you need us!
Henry helped me finance a brand new wrx. Even made me get inside the trunk. Definitely recommend asking for Henry and buying at Timmons.
Business response:
Hi Jose, thank you for sharing your experience! We’re glad to hear Henry made the process of financing your new WRX enjoyable and memorable. We appreciate your recommendation and look forward to helping you again at Timmons Subaru!
Frequently asked questions about Timmons Subaru Service Department
How is Timmons Subaru Service Department rated?
Timmons Subaru Service Department has a 4.8 star rating with 1,452 reviews.
When is Timmons Subaru Service Department open?
Timmons Subaru Service Department is closed now. It will open tomorrow at 7:00 a.m.