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Timmons Subaru
- Automotive
- Long Beach, CA
About this business
By giving back, it moves us forward. Family Owned and Operated, Since 1977
Location details
3700 Cherry Ave, Long Beach, CA, 90807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent service on an online purchase and the car (Subaru certified 2023 Crosstrek) was just as described. All of my interactions with the salesman Robert and staff were excellent and when there was a small problem (the car was missing one of the keys and fob) they quickly came up with a solution that was completely acceptable. Obviously when you buy a car online and fly a thousand miles to pick it up you're nervous but it couldn't have gone any better!
I recently had the worst experience with the Service Department due to the incompetence of the technicians. I am sure that the usual response will be “we’re sorry for your bad experience,” but this isn’t about apologies—it’s about doing things right. I feel compelled to recommend the Sales Department instead, as they know how to do their job properly.
Best agent ever i had encounter . Thanks henry for making car purchasing easy for new immigrant like me.
Business response:
We're so glad Henry had the opportunity to assist you, Jade! Thanks for the kind review and please don't hesitate to reach out if our Timmons Subaru team can be of service again in the future!
Sales (Brad) and Finance did an outstanding job helping us buy our first Subaru. No pressure but very responsive to all our questions and helped us quickly complete the purchase. We love our Outback Touring XT! Great people work here!
Clean place and friendly workers. I will be back with my other cars .great dealership
Simmon’s Subaru was very friendly and helpful. I came on a Saturday during their Memorial Day Sale. I had an appointment at 6PM. We weren’t able to complete everything but they were helpful enough to hold my new leased car until Sunday. That allowed me to make my appointment and get documents to complete the deal the next morning. This was my first lease but the whole staff were helpful and low pressure. They offered a one on one training class a few weeks later and it has helped me quite a bit.
Business response:
Thank you for allowing us to earn your business! All of us at Timmons Subaru take great pride in providing nothing less than exceptional service, and we are glad that was your experience! We will share your kind words with Curtis. Enjoy your new Subaru and be sure to reach out if you have any questions.
I recently purchased my fourth Subaru from Timmons Subaru of Long Beach. I have loved everyone of my Subarus, especially my last two Forster sports model. All four vehicles were fun to drive and above all they are built with many safety features. I have always been treated exceptionally well by the staff and employees and recommend Timmons Subaru highly.
Business response:
This is such a wonderful review and recommendation! Customer service is vital and we are so pleased that the Timmons Subaru team has exceeded your expectations! Please let us know if there is anything more that you need and thank you for being a loyal customer.
I have purchased a vehicle with them 8 years ago and was satisfied then as I was with this recent purchase. Easy, no haggle experience.
Business response:
Thank you for your repeat business and posting a review. We're happy to read about your great experiences and will be sure to pass on your kind words to Curtis and the team. Please let us know if there's anything else we can do for you.
I had a great experience purchasing my vehicle at Timmons Long Beach and absolutely love my Crosstrek!
Business response:
We're so happy to hear you had a wonderful experience. Thank you for the great review of Kam! We'll be sure to let him know to keep up the good work. Congratulations on your new Crosstrek!
Frequently asked questions about Timmons Subaru
How is Timmons Subaru rated?
Timmons Subaru has a 4.9 star rating with 1,532 reviews.
When is Timmons Subaru open?
Timmons Subaru is closed now. It will open tomorrow at 9:00 a.m.