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Price Honda Dover
- Car Dealers
- Dover, DE
About this business
Location details
4567 S Dupont Hwy, Dover, DE, 19901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Recommended
Recommended
RecommendedI recently had my oil changed last Friday, however my oil still says I'm at 20%. so i called and the said to so by so they can just reset the gauge. the oil change before that i believe the clips or screws were not attached properly because the piece that covers the bottom of my engine came undone and and price Honda wanted me to replace the entire thing for a cost of almost 2 grand, but my step father was able to reattach it and i haven't had any issues since he fixed it. and the time before that I asked for just an oil c... read more
Business response:
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
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Incompetent, deceitful, go anywhere else
Business response:
Hi Rick, We're sorry to hear about your experience. We take feedback seriously and would like to understand more about your specific concerns to address them properly. Please contact Ricky Havelow, our General Sales Manager, at rhavelow@priceautogroup.com directly so we can work towards resolving this issue.
Edit 06/14/24: After talking on the phone with Jenna (I’m in VT), it turns out there was some miscommunication and misunderstanding on the part of out-of-state kids trying to take care of their mother from afar. Jenna reviewed the work order and photos (wish other dealerships did this) and I feel confident that she was giving me a fair assessment of the work that was needed/done. My apologies for going all angry daughter on you. ========================= My 74-year old mother needed some Freon, an oil change, and a tire r... read more
Business response:
Jaime, we’re truly sorry to hear about your mother's experience. This is not the level of service we aim to provide, and we apologize for any distress caused. If there's anything we can do to make this right or if you have any further details to share, please reach out to Jenna Racz at 302-943-6643 directly. Your feedback helps us improve.
Frequently asked questions about Price Honda Dover
How is Price Honda Dover rated?
Price Honda Dover has a 4.6 star rating with 3,112 reviews.
When is Price Honda Dover open?
Price Honda Dover is open now. It will close at 5:00 p.m.