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Preston Toyota of New Castle
- Car Dealers
- New Castle, PA
About this business
Location details
1500 Wilmington Rd, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedMy experience was good when I bought a 2012 Dodge Ram 3500 with a Cummins Diesel on Saturday. Keith Cruse is very friendly and helpful in getting us the truck.
RecommendedBobby and Kevin Preston are number 1 in my book!! They work to get you exactly what you want! I love my RAV4...thanks so much for everything...your an awesome team!
scammers will have you sign a contract, pay, then hold you hostage for more money or they'll call PD. followed by the most unprofessional social media employee ever to exist that made fun of the man they scammed!!!!
They are dishonest about pricing.
They brought around the car with new tires 1 of the 4 were flat. I asked them to fill it and check for leaks. They filled it told me it was good. Then next morning the tire was flat. Also the key fobs allowed the car to start but not lock or unlock the doors. I asked them to look into it and they told me they were working. I signed the papers. When I got home they were not working. They agreed to pay to fix the tire which was leaking at the bead however they refuse to compensate me for the fob that I need to replace that wi... read more
Wouldn’t recommend buying a car from this dealership keep going
Terrible service department. Takes hours for an oil change or inspection. You'll waste your entire day here for basic service
Been a month since I sent my 2nd email to the manager who has reponded to my google review for them to contact me no answer or call. TLDR this place is predatory and will add fake fees and "market adjustments 32k sticker price car got marked up to 40k they hid it behind extended loan payments and a high interest rate. This place basically scammed me in 2022 I was dumb and partly to blame but they do market adjustments and tell you one thing then another. I was told to hold a car it was 500 then the next day I got a call act... read more
🤡 salesmen, joke of a dealer marking the cars $15k over MSRP, oh and they're very nice on social media
Business response:
Vinnie, We take customer feedback seriously here at Preston Toyota. I want to speak with you regarding the price you were offered by our Sales Team for the vehicle in question. Please email me the best contact information to reach you at. I look forward to connecting with you, Bob Peters General Manager Preston Toyota bpeters@prestonauto.com
Frequently asked questions about Preston Toyota of New Castle
How is Preston Toyota of New Castle rated?
Preston Toyota of New Castle has a 4.6 star rating with 1,290 reviews.
When is Preston Toyota of New Castle open?
Preston Toyota of New Castle is open now. It will close at 7:00 p.m.