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Preston Chrysler Dodge Jeep Ram
- Car Dealers
- New Castle, PA
About this business
Location details
1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The drop off was a little rocky as I was trying to explain the issue and the scheduler kept insisting on my VIN to check for recalls without listening to the actual issue. And despite changing service advisors due to an internal issue, I was kept up to date very well. Estimate from the technician for work required was complete within 2 hours and work was top notch for the past couple days I’ve been driving. I hesitate to spread the good news because they deserve the business but I did enjoy having my vehicle repaired quickly... read more
Business response:
Hi Richard, Thank you for sharing your experience at Preston CDJR. We appreciate your patience during the drop-off and are glad the team kept you informed throughout the process. It’s great to hear the repairs were completed quickly and to a high standard. We look forward to helping you with your vehicle in the future.
They took care of my inspection and regular check-up promptly. Kelly then took me to the collision center, where I had an appointment. She walked back to the Preston Motors, which meant a lot to me. She is definitely the best person I have dealt with at the shop.
Business response:
Hello, Thank you for sharing your experience at Preston CDJR. We’re glad to hear your inspection and check-up were handled promptly, and that Kelly went above and beyond by personally walking you to the collision center. It’s wonderful to know her attentiveness made such a positive impression.
I am pleased with the Preston CDJR's Competitive price, smooth transaction and on time delivery
Business response:
Hi, thank you for taking the time to share your experience with Preston CDJR. We’re glad to hear the pricing met your expectations and that everything came together smoothly from start to finish. We truly appreciate you choosing Preston CDJR and hope you’re enjoying your vehicle.
I am well-pleased with this dealership. The sales people and business manager go above and beyond to obtain the best possible deal and financing. I have been a customer of Preston Jeep dealership for more than 20 years!!
Business response:
Hi, Thank you for your loyalty and for sharing your experience with Preston CDJR. We’re thrilled to hear that our sales team and business manager continue to go above and beyond to provide great deals and financing. It’s wonderful to know we’ve earned your trust over the past 20 years, and we look forward to serving you for many more.
Was previously provided inaccurate info on a coupon by Kelly prior to scheduling appointment which could have made for a bad experience when I picked up my vehicle but Mike Desantis made it right and provided updates throughout the day
Business response:
Was previously provided inaccurate info on a coupon by Kelly prior to scheduling appointment which could have made for a bad experience when I picked up my vehicle but Mike Desantis made it right and provided updates throughout the day
Rick Ferrari made it quick and easy in the purchase of my new truck. Highly recommend Preston’s !!
Business response:
Hello. It’s fantastic to hear Rick Ferrari made your truck buying experience so easy and enjoyable. We really appreciate your recommendation and hope you’re loving every moment in your new truck from Preston CDJR.
My service visit was done on time. Oil change and tire rotation Simple’s and easy
Business response:
Hi Laura. Thanks for coming to Preston CDJR for your service visit. It is nice to hear everything was completed on schedule and the oil change and tire rotation were taken care of without any fuss. We are glad the appointment felt straightforward for you.
I had Fast and courteous service. The front desk was very accommodating during my service time
Business response:
Hello, we’re thrilled to hear your service experience at Preston CDJR was quick and friendly. It’s great to know the front desk was accommodating and helped make everything smooth for you. We really appreciate you taking the time to leave feedback.
Preston CDJR has been helpful in every step of the process. They always do what they say.
Frequently asked questions about Preston Chrysler Dodge Jeep Ram
How is Preston Chrysler Dodge Jeep Ram rated?
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,175 reviews.
When is Preston Chrysler Dodge Jeep Ram open?
Preston Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.