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Preston Chrysler Dodge Jeep Ram
- Car Dealers
- New Castle, PA
About this business
Location details
1500 Wilmington Ave #1133, New Castle, PA, 16105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Rick and Vinny we’re very courteous, helpful, and nice. They answered all my questions.
Business response:
Hello, it’s great to hear Rick and Vinny at Preston CDJR were courteous, helpful, and took the time to answer all of your questions. That kind of clear communication makes the experience much easier from start to finish. Glad everything went well for you and you felt taken care of throughout your visit.
Scheduled oil change and tire rotation, Cherokee and the service department got me in and out as scheduled! Would recommend to anyone!
Business response:
Hi, it’s great to hear everything went right on schedule with your Cherokee. Getting you in and out without any delays is exactly what the service team aims for. We appreciate you recommending Preston CDJR and hope to see you again when you’re due for your next visit.
Oil change, tire rotation Took longer than expected, not offered a car wash as advertised asked for a callback, but didn’t receive one
Business response:
Hi, I’m sorry to hear about the slow service and that you were not offered a car wash on your recent visit. I would like to make this right by having your vehicle washed at your convenience. Please reach out to me directly at mroth@prestonauto.com and let me know a good time for you to come in so we can take care of that for you. Mike Roth Preston CDJR
I had a great experience purchasing my new truck, thanks Jason for your expertise/knowledge! Great guy
Business response:
Hello Chris, thank you for sharing your experience with Preston CDJR. We’re glad Jason was able to provide knowledgeable and helpful guidance during your truck purchase. Your feedback is appreciated and it’s great to hear you had such a positive experience.
Just brought in my vehicle for a recall. They noticed my inspection was due next month and vehicle needed new air filter which I declined as the place the vehicle was bought at was already doing the inspection. When I brought my vehicle for inspection it indeed did need a new air filter. Also Preston washes your car which is a nice benefit.
Business response:
Hi, we’re glad to hear Preston CDJR took the time to check your vehicle thoroughly during your recall visit. It’s great that the inspection was accurate and that you appreciated the car wash as an added benefit. Thank you for sharing your experience.
Cherokee was very friendly and answered all my questions. Everyone I saw greeted me. Car wash was a bonus! Thanks
Business response:
Hello, thank you for sharing your experience at Preston CDJR. It is wonderful to hear that Cherokee was so friendly and took the time to answer all of your questions. We are also glad you enjoyed the complimentary car wash, it is always nice to leave with a clean vehicle. We appreciate you coming in and hope to see you again soon.
The Sales team is fantastic. They are always there to make sure your experience is a good one. I have concerns with the service team. Bobby D. is great at getting you in a new vehicle in a timely manner.
Business response:
Hi, We’re glad to hear Bob D and the sales team provided you with a great experience. That means a lot to us. We would really like the opportunity to learn more about your concerns with the service team. Please reach out to us directly at your earliest convenience so we can address them. Bobby Preston Cell: 724-944-3416 Email: bpreston@prestonauto.com
I’ve been here twice since i moved back once for check engine light came on and a oil change and second time for a recall notice and tire rotation, I’m very pleased with both visits and I will continue to come back for all my services on my truck
Business response:
Hi, thank you for sharing your experience at Preston CDJR. We’re glad both visits for your truck went smoothly and met your expectations. It’s great to know you plan to continue trusting us with your vehicle’s service. We look forward to seeing you again.
We had an awesome experience purchasing our new truck! Will recommend this dealership and Gary Stone!!
Business response:
Hi there, Thank you for sharing your experience at Preston CDJR. We’re glad Gary Stone and the team were able to make your truck purchase smooth and enjoyable. We appreciate your recommendation and look forward to serving you again.
Frequently asked questions about Preston Chrysler Dodge Jeep Ram
How is Preston Chrysler Dodge Jeep Ram rated?
Preston Chrysler Dodge Jeep Ram has a 4.5 star rating with 1,175 reviews.
When is Preston Chrysler Dodge Jeep Ram open?
Preston Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.