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Mazda of New Rochelle
- Car Dealers
- New Rochelle, NY
About this business
Location details
149 E Main St, New Rochelle, NY, 10801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Great leasing experience with Roque. They were able to work out a good deal for the car and even kept the kids occupied during the paperwork.
Business response:
Thank you for sharing your experience! We're so glad Roque was able to work out a great deal for you and keep the kids entertained during the paperwork. We appreciate your feedback!
This was our first time at the dealership, my daughter had had previously dealt with them. The sales rep Dimitru was very personable and patient. He was not pushy and answered all of our questions, He set up a test drive for us and highlighted all of the important features of the vehicle. He stepped us through the financing and was patient with our insurance agency and securing our necessary paperwork. It was years since we purchased a new car and this was a very positive experience.
Business response:
Hi Sue, thank you so much for sharing your experience! We’re thrilled to hear that Dimitru made your visit so positive and stress-free. It’s great to know he was able to assist you every step of the way. We look forward to helping you again in the future!
I had been having major issues with my new CX 50 until I sat down and met with Greg Werner, Service and Parts Director. He listened to me rant for 20 minutes but stepped in and immediately addressed my issues. I was then put in touch with Joy from Customer experience and she kept me updated of the status of my claim. Joy and Greg have excellent client service skills. Greg even brought my car up to me . A big thank you to both
Business response:
Hi Rich, we really appreciate you taking the time to share your feedback! It’s great to know that Greg and Joy were able to resolve your issues and keep you updated. Your satisfaction is important to us, and we're here for anything you may need going forward.
This was my first time here and the service was amazing. I felt comfortable and was notified as soon as my car was ready and given a break down of even the best times to come for service to ensure i am in and out at a faster time.
Business response:
Hi, thank you for your kind words! We’re thrilled to hear that your first visit was a smooth and comfortable experience. We’re always here to help with any future service needs and ensure you’re in and out quickly. Looking forward to seeing you again!
Charles was very knowledgeable about the CX-50 and directed my test ride and car inspection with great detail. He was excellent. Highly recommend him.
Business response:
Hi, thank you for your kind words! We're pleased that Charles provided you with an excellent experience during your test ride and car inspection. We appreciate your recommendation and look forward to helping you again in the future!
Recently trade our Subaru for a CX50 . The whole experience was awesome ! We work with Roe, and he was great ! Answers all our questions , as this is our first Mazda. All crew members were very professional !
Business response:
Hi, thank you for your feedback! We’re glad Roe was able to answer all your questions and help make your first Mazda experience a memorable one. We appreciate your kind words and look forward to assisting you again in the future!
We loved our experience with Gwen. She was honest and upfront. She worked with us and with what our needs were. Stress free and pleasant buying experience. Highly recommend Gwen!
Business response:
Hi, Thank you for sharing your experience! We're thrilled to hear that Gwen made your car buying process stress-free and pleasant. Her honesty and dedication to meeting your needs truly make all the difference. We appreciate your recommendation and look forward to assisting you again in the future!
I would recommend the Mazda of New Rochelle service station to anyone. They went above and beyond to get my NY State inspection done, and Amanda was incredibly helpful and knowledgeable
Business response:
Hi, Thank you for sharing your experience! We're so glad to hear that Amanda and the Mazda of New Rochelle's service team went above and beyond to assist with your NY State inspection. We appreciate your recommendation and look forward to serving you again!
I dealt with Amanda. Not only is she lovely and prompt but she knows her cars. I felt comfortable that she not only knew customer service but if she needed to go back and work on the car herself she could. Excellent experience !
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Amanda made your experience enjoyable. We appreciate your business and look forward to serving you again!
Frequently asked questions about Mazda of New Rochelle
How is Mazda of New Rochelle rated?
Mazda of New Rochelle has a 4.6 star rating with 5,446 reviews.
When is Mazda of New Rochelle open?
Mazda of New Rochelle is closed now. It will open at 9:00 a.m.