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Mazda of New Rochelle
- Car Dealers
- New Rochelle, NY
About this business
Location details
149 E Main St, New Rochelle, NY, 10801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
My visit was for the first oil change. and the service representative who attended to me was very helpful and courteous throughout the period.
Business response:
Hi, thank you for sharing your experience! We’re happy to hear that your first oil change went smoothly and that our service representative was helpful and courteous. We appreciate your feedback and look forward to assisting you again at Mazda of New Rochelle!
I was nervous about getting my first car and wasn’t sure what to look for. However, my experience with Mazda was great! Jose, my sales representative, was very informative and patient in helping me find the right car. Thank you so much for a wonderful experience—I’m happy with my purchase!
Business response:
Hi Crystal, thank you for sharing your wonderful experience! We're thrilled to hear that Jose was able to help you feel comfortable and confident in finding the right car. We truly appreciate your feedback and are so glad you're happy with your purchase. Enjoy your new car, and we look forward to assisting you again at Mazda of New Rochelle!
Some of the best service by any dealership I've been to. Always attentive and prompt with their service.
Business response:
Hi Jason, thank you for your kind words! We're thrilled to hear that you've had such a positive experience with us. Our team is dedicated to providing attentive and prompt service, and it's great to know we delivered for you. We look forward to seeing you again soon!
I ran into Charles at the receptionist desk today and he let me know he was a sales consultant. He told me massimo was assisting one of his new clients and he would help out instead and not keep me waiting. So Charles helped out with connecting my CarPlay to my vehicle but he found out my vehicle isn’t accessible with CarPlay touchscreen. He said he will speak to massimo and service to further assist on this issue with technology on the vehicles interphase.
Business response:
Hi! Thank you for sharing your experience with Charles and Massimo at Mazda of New Rochelle. We're glad to hear that Charles stepped in to assist you promptly and went the extra mile to address the issue with your vehicle's technology. It's great to know that he’s already working with the team to find a solution. We appreciate your patience and look forward to getting everything sorted for you! If you need anything else, feel free to reach out.
Massimo and the team at New rochelle Mazda went out of their way to help me get my new CX-90. The team stayed late and helped me seal the deal in time for a family trip. No price gouging or unnecessary haggling.
Business response:
Hi! Thank you for sharing your experience with Massimo and the team at Mazda of New Rochelle! We're so glad to hear that we could assist you in securing your new CX-90 in time for your family trip. We pride ourselves on providing a transparent, hassle-free process, and we're thrilled that we could deliver that for you. If you need anything else, don't hesitate to reach out!
The lady checking me in and out was absolutely wonderful. She made sure the car was done in time so I could make it to my appointments. She was also funny and had a wonderful attitude!
Business response:
Hi, thank you for sharing your experience! We're delighted to hear that our team member provided such attentive and friendly service at Mazda of New Rochelle. Ensuring your car was ready on time while keeping things enjoyable is exactly what we strive for. We appreciate your support and look forward to assisting you again!
Have not gone to a dealer in years. Got most of my cars from a broker including my friends and family. Mostly Toyotas and Hondas. Since this is the 1st time for Mazda and he's taking longer than usual, I went out to dealers myself. Saw a couple dealers and it's price once and done with. Went with Mazda of New Rochelle, spoke with Roque. Got a quote, then a little back and forth with the price. Overall, it was very pleasant and quick. Setup a date and schedule pickup. All my questions answered clear.
Business response:
Hi, thank you for giving Mazda of New Rochelle a chance! We're glad Roque provided a smooth and transparent experience for you. It’s great to hear that all your questions were answered and the process was quick and pleasant. Enjoy your Mazda, and we appreciate your business!
These customer service is good. Has time to walk me through the process and explained everything to my understanding
Business response:
Hi! Thank you for your feedback. We're glad to hear that our team took the time to walk you through the process and ensure everything was clear. We appreciate your trust in us and look forward to serving you again!
Just bought a used cx-30 from Jose L. What a pleasant and easy experience. This was our first time looking at Mazda and Jose made it as enjoyable as possible. He was knowledgeable, accommodating and not pushy at all. We cannot wait to have to buy another car so we can buy it from Jose. Too bad our Mazda is going to run for 200k miles!
Business response:
Thank you so much for sharing your experience with us! We're thrilled to hear that Jose L. made your first Mazda purchase such a pleasant one. His knowledge and approach are what we strive for, and we're glad he was able to make the process enjoyable. We appreciate your kind words, and we look forward to helping you again in the future, even if it's not for another 200k miles! Enjoy your new CX-30!
Frequently asked questions about Mazda of New Rochelle
How is Mazda of New Rochelle rated?
Mazda of New Rochelle has a 4.6 star rating with 5,443 reviews.
When is Mazda of New Rochelle open?
Mazda of New Rochelle is closed now. It will open tomorrow at 9:00 a.m.