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Mazda of New Rochelle
- Car Dealers
- New Rochelle, NY
About this business
Location details
149 E Main St, New Rochelle, NY, 10801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Impeccable Service Since leasing my CX-5, Mazda of New Rochelle has gained a loyal customer. They got me in the car I wanted within my financial comfort zone. To my surprise, a relatively painless process. They made sure I was on the road by that Monday as I was in a bad accident, my old car was totaled and needed a car ASAP. I forget the gentleman's name, but he was under the gun with time constraints, but he made it happen. When it's time for my car to be serviced, I bring it right to Mazda. Ivan is absolutely phenomenal. ... read more
Good exprience I went in knowing what I wanted and got just that! I've heard horrible stories of people staying a dealers for hours (which has happen in the past to me) I walked in at 5pm and was done and driving off the lot with my new Acura by 7! Amar was very easy to work with and the Finace man Sebastian was amazing very quick look out for what was best for me and my consigner and gave me a great warranty! I would deff go back when I need something different maybe a Mazda this time from the Mazda dealer!! But over all I ... read more
Business response:
Thank you so much for the positive review, but most of all, thank you for your business! If we can be of any assistance in the future please do not hesitate to call! Enjoy your car and drive it in good health!! Thank you again, Barry Debany General Sales Manager
Small town care ..... You'll find it at Mazda of New Ro Growing up, my mother used to always bring her car to Joe Shmos' autobody over the dealership. She didn't drive a mazda lets just say. I do however and I remained a skeptic about bringing my car to the dealer service center after (not mentioning what i did but yes, broke something). That was until I brought my new Mazda 6 into Mazda of New Rochelle's service center. The staff embody the small town, know you, care about you autobody shop you would find back home. They ar... read more
Business response:
We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Mazda of New Rochelle team went above and beyond to help out with your vehicle needs. Thank you for your continued business and keep up to date on service specials and dealership information on our page. Respectfully, Philip VanRiper General Manager 914-826-8100
My first visit to Mazda of New Rochelle Service Center Ivan, the customer service manager at Mazda of New Rochelle, was the consummate professional. This is my first time using this service center with my 2013 CPO Mazda MX5. From the moment I entered, Ivan was personable, affable and thoroughly professional. While I was just coming in for a lube, oil and filter, Ivan thoroughly explained the safety check that would be included. I waited less than an hour and he was available to answer all of my questions about the care and m... read more
Business response:
Thank you for your kind words. I am glad Ivan was able to show you what Mazda of New Rochelle strives to deliver. We take customer service very seriously, and your review lets us know that we are doing a good job. If you have questions or concerns regarding your vehicle, do not hesitate to let us know. Philip VanRiper General Manager 914-826-8100
Above and beyond I had been wanting the 25th Anniversary Edition Mazda Miata since I heard it was being retooled 6 months ago! I contacted Philip Van Riper who is the general manager of the Dealership. He explained to me that Mazda was setting up a website for pre orders and as soon as he hears it goes live he would notify me! Well true to his word, the day the website went up Barry Debany, general Sales Manager, called me to say Mazda put up the website and if I'm one of the first 1,000 people I'd be eligible for the launch... read more
Business response:
Thank you so much for sharing your experience with this humbling review. Our team works incredibly hard to exemplify the commitment to customer care and we are glad that we were able to provide you such excellent service. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take care and happy driving. Philip VanRiper General Manager 914-826-8100
Exceeded Expectations! Very highly recommended! As someone who is extremely frugal and always looking for the best deal, I scouted multiple dealerships in the tri-state area. I had already done my research and was just looking for the best offer. I had visited two dealerships prior to Mazda of New Rochelle and left angry both times when I was blindsided by fees or "miscalculations". Mazda of New Rochelle was my final destination when looking for a New Mazda3. Because of their professionalism and more importantly, the deal th... read more
Business response:
We are truly dedicated to providing quality customer service in all areas of our dealership, Heng. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Philip VanRiper General Manager 914-826-8100
Very pleased! I hate to buy cars because of the time spent & price but with Otari it's totally different. No problems at all and quickly. We arrived late to the dealership and the only person that came to us was Otari. Everybody else was in a hurry to leave. Without knowing we were going to buy a car, he put attention to us and helped us answering all out questions and selling us a car on the next day. When the time comes to change our car, we'll definitely do it with Otari.
Business response:
Thank you for taking the time to leave such an excellent review! We strive to give our customers the highest levels of customer service each and every time they visit our dealership and we are thrilled to hear this has been your experience with our team here at Mazda of New Rochelle. Please let us know if there is anything else we can do to help!
Terrific. Was a pleasure to work with Mohammed. He really knows his stuff and was able to order a car with better features for less than I had been quoted at another dealership that was closer to me. It was well worth the trip. If your looking for a Mazda remember his name, Mohammed is the most professional car person that I've come across.
Very happy Come to find out, I found the friendliest, most professional Mazda dealership in New York( I knew I was not in L.A. any longer). The sales manager was wonderful!!! I would love to hire a person like him. Thanks to him, my family and I had a wonderful experience. I hope this dealership knows how lucky they are. I sure know how lucky I was :-) Thanks for all your help Otari, I truly appreciate it. On a side note: Carlos we had a wonderful conversation. Your recommendation was outstanding, my family loved the food an... read more
Frequently asked questions about Mazda of New Rochelle
How is Mazda of New Rochelle rated?
Mazda of New Rochelle has a 4.6 star rating with 5,451 reviews.
When is Mazda of New Rochelle open?
Mazda of New Rochelle is open now. It will close at 8:00 p.m.