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209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I can’t not say how amazing this dealership is. Customer service exceeds expectations. Both Trey and Brad were so helpful and knowledgeable. The buying process was so easy and fast! The best car buying experience I’ve ever had.
Business response:
So happy to hear that all of your expectations were met! We have the best team around and work very hard to make sure all of our customers have a stress free memorable experience. Thank you for trusting us with your new vehicle purchase. Welcome to our family!
Matt and the staff that I worked with were phenomenal. I originally went to look at used Passats. Without pressure, Matt adked me to look at the new Passats and the rebates and offers that were with the new Passats. I ended up buying a new one!!! Thanks to Matt for showing me the deals without pressure!!!!
Business response:
Thank you so much for trusting us with your transportation needs! Welcome to the Lakeland Volkswagen family.
We like this dealership and have purchased 2 vehicles from them, so far they have treated us honestly and with great service! That is why I drive well over a hour to get there. So far they have never tried to pressure or ioversell products or service. So we will continue the drive
Friendly people, great service I had 4 tires replaced and an alignment done. While the tires were delayed (no fault of the dealership), my service advisor, Johnathan, kept me updated regularly. Good communication, the alignment and new tires are great.
Everyone was wonderful so helpful and they did. A great job on my car and they got us taken care of very fast thank so much to everyone
excellent I had a problem with my sunroof. The part had to come from Germany. They kept me informed about my part. When it came in even under the conditions the world is in right know, had a clean rental car and my little bug was fixed and cleaned up for me. thank you guys
All the staff was great would recommend them to all tre took the time and met all my needs and did a great job on delivery
Business response:
We appreciate you trusting us to take care of your transportation needs, especially during this challenging time. We're always here for you, and welcome to the Lakeland Volkswagen family.
Matt was absolutely helpful and great during the entire process. Absolutely great service. Very helpful and want to make the process as smoothe as possible. Even during hard times they manage to ensure every customer is taken care of. Highly recommend and as long as I live in Florida I will always go back to them for all my new car needs!!!
Business response:
Thank you for the kind words and choosing Lakeland Volkswagen to take care of your automotive needs. Welcome to our family!
Awesome job for an awesome team got everything I wanted for the car Brad did an amazing job with finding us the perfect car we love it
Lakeland Volkswagen has a 4.4 star rating with 5,974 reviews.
Lakeland Volkswagen is closed now. It will open tomorrow at 8:00 a.m.