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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I was able to make an appointment online using my VW app. The entire experience was convenient.
Business response:
Hi there, we're glad to hear that using the VW app for your appointment was convenient and seamless! It's great to know that our online scheduling made your experience easier. Thank you for sharing your positive feedback!
My car still has a little problem starting after new battery. And it also seems as if it wants to cut out when slowing down. Which is a problem that I have repeated reported to Wallace VW in Stuart, Fl. However, my service advisors are excellent.
Business response:
Thank you for your feedback and for highlighting the excellent service from your advisors. We're sorry to hear that you're still experiencing issues with your car. Your concerns are important to us, and we want to make sure everything is resolved. Please reach out to us directly so we can address these issues promptly and ensure you're fully satisfied with your service.
Kathy and the service department were able to squeeze me in late on a Saturday. They were so accommodating and friendly. My experience with Lakeland VW services has been outstanding and I highly recommend both Kathy and Lakeland VW’s service department!
Business response:
Thank you so much for your kind words! We're thrilled to hear that Kathy and our service team could accommodate you, even on a busy Saturday. It's wonderful to know that your experience with us has been outstanding. We truly appreciate your recommendation and look forward to assisting you again in the future!
Always have a wonderful experience at Lakeland VW. Their professionalism, friendliness and willingness to work with me is the reason I always comeback to them.
Business response:
Thank you, Karin, for your continued trust in Lakeland VW! We're thrilled to hear that our professionalism, friendliness, and dedication to working with you have contributed to your positive experiences. We look forward to serving you again in the future!
Service Advisor Ashleigh answered many of my periodic maintenance concerns. Oil change and Brake flush done neatly. The Parts Counter man kindly answered several questions I had about replacement tires and the dispensing of the VW Specification Diesel Engine Oil.
Business response:
Thank you for your feedback, KEP. We're pleased to hear that Ashleigh and our Parts Counter team were able to assist with your maintenance needs and answer your questions. It's great to know that you found our services neat and our staff helpful. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!
I was able to schedule a service for my suv quickly on a Saturday. I was greeted by a friendly service advisor and everything ran smoothly in a reasonable time manner
A very great customer service in person an also by phone,attentive on all what the needs of my car. Thanks a Million,keep the great work.See ya soon.
Service was great but i made an appointment for no reason because i took hours to get my car done after I dropped off in the morning and got it back later in the afternoon and my maintenance light wasn’t reseted after the service
Hope to make this my dealership of choice. The service was excellent and personal professional
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.9 star rating with 4,902 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 8:00 a.m.