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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Quick and efficient Everything went quick and efficiently. Highly recommend using this dealership for quality cars and quality service. Tony was excellent and very helpful and professional. 10/10.
I felt taken advantage of financially I was charged $900.00 for replacing fuel pump module. The part was $206.00 and it is plug and play. Unplug the old and plug in the new. I know VW is high end and proprietary but I feel the price gouging is excessive. I am seeing my VW and will never buy another because of the proprietary nature of VW. Other than being abused $$$ the staff was great. Also when getting my car back the gas gauge doesn’t work. It was working when I came in.
Business response:
Thank you for your feedback. Please contact me as soon as possible so I can address your circumstances and also rectify your fuel gauge. Thank you, Brian Woerdehoff Service Manager Lakeland VW 863-688-8112
The Perfect.Car Buying Experience We found the Jetta with all of the features we wanted on the Lakeland VW website. We started the buying process with a telephone call toIsrael Gerena who provided details on the car we were looking at, pricing and financing options and he invited us in for a test drive. We explained that we are retired and on a fixed income and had to meet a payment that fit in our budget. Israel working with Charles Draper put together a deal that met our needs. We walked into the dealership knowing that th... read more
Easy Process! Purchasing a car from Lakeland Volkswagen was a smooth, easy process. I was being proactive following a car accident and went in to test drive a car. Israel was kind and not pushy. He understood my situation and I let him know I would be in touch. There was no pressure at all. When I went in to purchase the car, he let me re-test drive the car to ensure it was what I wanted and we quickly put everything in motion. Jared was very helpful with the financing as well!
Gr8 service, took 2 1/2 hours for a bulb change! See above, 2 long for a bulb change when I had an appt. Don't know much more 2 say, disappointed on the length of time.
Business response:
I do apologize for the length of time for your service. Please feel free to contact me to further discuss your situation. Thank you, Brian Woerdehoff Service Manager Lakeland VW 863-688-8112
No hassle This is a great vehicle dealership! We loved that the price was up front from the beginning. The salesman, Jeff new his vehicles and was very helpful. We would buy from here again just for the no hassle prices.
Great Service Lakeland of Volkswagen did an excellent job servicing my vehicle and keeping me up to date on progress and issues. They also did a great job cleaning it for me!
Clean organized and helpful. My visit was pretty quick and very professional. Every one was proactive in getting the job done. If any other issues or concerns I’d bring my vehicle back.
New car purchase My husband purchased a new car on Saturday and the experience was great. We left with a new Passat and came back on Sunday and traded in our other car and left with a new Tiguan. We Could not be happier with our purchases. Trey and Michelle were wonderful! Thank you!
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.9 star rating with 4,792 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is open now. It will close at 7:00 p.m.