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Lakeland Volkswagen
- Car Dealers
- Lakeland, FL
About this business
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary car washes, 10% off accessories & clothing, Internet work stations, gourmet coffee bar, and a children’s play area. When coming in for Service Appointments, you qualify for... read more
Location details
209 S Lake Parker Ave, Lakeland, FL, 33801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
They are friendly, and thorough when it comes to maintenance. The service department is always on the lookout for future maintenance problems.
Tony is the man! Took my car with no appointment and had it completed same day.
Had a very good experience at Lakeland Volkswagen. Hunter Jackson was our sales rep and he was extremely helpful during the entire transaction. I'm also very pleased with the vehicle we bought. I would definitely go back again and will recommend him and Lakeland VW to friends.
Everyone was extremely friendly. Michelle was OUTSTANDING. We will always bring our vehicles to this location.
I stop by twice in a week 1st I got to perform a recall on the vehicle 2nd time battery was low this did not showed on the report that the dealer typically runs to diagnose the vehicle or after my software recall, most times after a visit I have to return within days because something new is wrong with the vehicle. Attention to detail is very important to me.
Got what I needed done. No issues with the work. They had a few anti-maskers working the showroom heckling back at my mom when she requested they mask up. Was not impressed by that. I have 2 high risk people in my family. Please consider becoming a low risk Covid environment- masks, distancing, & vaccines are the only way people can feel safe taking care of these vehicles that are so high cost. Seems like the least a dealership can do to protect their customers.
Business response:
I wanted to thank you for choosing Lakeland Volkswagen for taking care of your vehicles service needs. I want to assure you that Lakeland Volkswagen has no anti-maskers among the ranks. Many of our employees have been vaccinated and wear masks. We also have family members that are high risk, and I can assure you that we are compliant with all state guidelines. Our ultimate goal is to try and make everyone feel comfortable in our store which is never easy to do as everyone has their own personal beliefs and choices. I read yo... read more
Service center is okay. Sometimes things are smooth and easy, other times they are difficult and frustrating. This last time was fairly quick work but I was annoyed that they didn’t rotate the tires like requested. They tried selling me a new set of tires and when I declined, they chose not to rotate the tires.
The service is always excellent at this dealership. Even if someone new comes along I’m always treated the same way, which is why I have continued to come here.
Went there for a check engine light and was serviced properly and also they found a concern with my shifter and replaced it all is working as designed
Frequently asked questions about Lakeland Volkswagen
How is Lakeland Volkswagen rated?
Lakeland Volkswagen has a 4.9 star rating with 4,792 reviews.
When is Lakeland Volkswagen open?
Lakeland Volkswagen is closed now. It will open at 8:00 a.m.