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Hallmark Auto Group

4.0
  • Auto Repair
  • Birmingham, AL

About this business

AutomotiveAuto Repair

Location details

1301 5th Ave N, Birmingham, AL, 35203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0935 reviews
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Lauren Elaine Crews's profile image
Lauren Elaine Crews 
4 years ago

Took my Jeep Patriot in for oil change, tire rotate & balance, and to check my transmission fluid (not preform repairs) since my transmission briefly overheated last week. They returned the car to me with out checking the transmission fluid and stated that I would need to make an appointment with their transmission guy and it would likely leave me without a car for a week or more. TO SIMPLY CHECK THE FLUID?! The kicker for me? The report emailed to me stated that multipoint inspection performed included checking transmission... read more

Chip West's profile image
Chip West 
4 years ago

Went to get my routine oil change. After about an hour and a half, they were done, brought my car back to the front, and said that everything was good. Half way to my house I noticed that the “Change oil alert” came back on. I took it back down there for them to reset the alert and discovered that no oil was on the dip stick....smh. They didn’t do an oil change but the inspection report and receipt stated that they did. Don’t trust this place. They are shady. 

Marcus Johnson's profile image
Marcus Johnson 
6 years ago

Fix vehicles without giving people the run around. 

Angel Prewitt Hall's profile image
Angel Prewitt Hall 
6 years ago

You guys are a huge disappointment... Why would you run someone's credit 20 times without they approval the lie like your system was down! Liars 

Kevin Durbin's profile image
Kevin Durbin 
6 years ago

There free oil change is not free you have to spend 60 to 250 in order to get the free oil change or you will have to pay for it. 

Jonathan Croy's profile image
Jonathan Croy 
6 years ago

This is the most unorganized dealership I’ve been to. Made an appointment for 9am, waited till 9:30+ for someone to see me. It’s 12 o’clock and still have no numbers and tested 1 vehicle. Finally, after being sent a “personal” invitation for a vehicle trade in day. They offered $7000 less than written AND I spoke with someone before going to ask if the figure offered was good for a new/used. Manager washed his hands of the entire situation and said “this event was organized before he took over.”...but his signature was on th... read more

Melissa Cottrell's profile image
Melissa Cottrell 
7 years ago

Still waiting on shuttle driver...walked to work! Small things lead to bigger jobs. Always something with Nissan service department. 

Jason Armstrong's profile image
Jason Armstrong 
7 years ago

Free oil changes for life hahahahahaha hahahahahahahahaha 

Patrick Robertson's profile image
Patrick Robertson 
7 years ago

Horrible bunch of liars. Salesman Ron Williams is the worst . 

Frequently asked questions about Hallmark Auto Group

How is Hallmark Auto Group rated?

Hallmark Auto Group has a 4 star rating with 935 reviews. 

When is Hallmark Auto Group open?

Hallmark Auto Group is closed now. It will open on Monday at 9:00 a.m.