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1875 Covington Pike, Memphis, TN, 38128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
They’ve been very courteous I bought my first new car on my own and it was very easy. But within two weeks my window stop going up and down of course they’re fixing it. Major issue with me is they don’t have a loaner they don’t do that now how is people supposed to get back-and-forth to work and continue their lives when they don’t have any other way.. I suggest you get a loaner cars lined up for customers. I have never And all these years taking my car to a repair and not gotten a loaner they told me they don’t do that I wa... read more
Business response:
Laura, I spoke to Mike, our new Service Manager and understand that he has special ordered a part to fix your window. We understand your frustration with no loaners being available at the time of your service, as they were out with other customers. We offer loaner vehicles whenever available to all our customers and we try to keep our loaner fleet full but during Covid our Service Departments have been busier than normal. I understand that a rental through Enterprise was offered as well. We will continue to strive to give ou... read more
The service dept was amazing, especially from Jerry. He made sure I was taken care of and provided 5 star service at every step.
Business response:
Great to hear Nekeyia! I'll be sure to pass along your kind words to Jerry. Thanks for your biz and we look forward to seeing you again
I would like to take a moment to brag about the Amazing customer service I received from the Gossett Kia Service department today thanks to “Morgan” who was Very Kind and Eager to assist me. She greeted me as soon as I came through the door and went the Extra mile and went straight to my car and took it directly back to have my oil changed and then let me know it was already being serviced and offered me a car wash. It’s nice to know that there are still people who care and value their job. And work hard to take care of ther... read more
Business response:
Misty, on behalf of the entire Gossett Kia team, congratulations on your new Sorento! We truly appreciate you taking the time to leave such an incredible recommendation. We look forward to getting to work with you again in the future!
I just recently bought a 2022 Kia Sportage EX. I absolutely love it. This is my third Kia now. Mrs. Annette Austin took really good care of me I couldn’t have asked for a better person to help me. Mark Martin in the financial department was great very nice. Very talkative and friendly. Everyone was very nice and talkative. I highly recommend Mrs Annette on your next purchase let her fix you up. She will do her best at making something happen
Business response:
Joseph, this is so wonderful to hear! Thank you so much for taking the time to leave such an amazing recommendation and such thoughtful feedback. We look forward to getting to work with you again in the future!
Greattttt everything was great they heard me an gave me what i needed
Business response:
Thanks Destinee! We appreciate you and glad to hear we did Greatttt! thanks again!
Great service i love Ms Amanda she took great care of me in the service department!!!!
Business response:
Thanks so much for the kind words--I'll be sure to pass along to Ms Amanda. We appreciate you and look forward to serving you again.
Excellent service from staff Thorough vehicle inspection Affordable service prices
Business response:
I'll be sure to pass along your kind words. Thank you Ricky!!
I have had 1 bad experience, but it was fixed immediately. It was an oversight, but I have truly experienced nothing but great things from Infiniti. These past 3 years have been wonderful! Hands Down the best in Memphis.
Great experience at Gossett Kia South! Great people and super nice! Experience was wonderful!
Business response:
Thanks so much Sam! We appreciate your biz and look forward to seeing you again soon. :)
Gossett Motor Cars has a 4.3 star rating with 9,221 reviews.
Gossett Motor Cars is open now. It will close at 7:00 p.m.