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Gossett Motor Cars

4.8
  • Car Dealers
  • Memphis, TN

About this business

AutomotiveCar Dealers

Location details

1875 Covington Pike, Memphis, TN, 38128, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
SunClosed
4.86,017 reviews
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Shirley Baker's profile image
Shirley Baker 
recommend  Recommended
3 years ago

Thanks To Kia For Taking Good Care Of Me And My Car I Love It There 😍😍 Friendly Man And Women Are So Amazing 

Business response:

This is so great to hear, Shirley! We are thrilled to hear that the team could do a great job and we look forward to having you back at Gossett Kia South sometime soon! 

Amir Mohamed's profile image
Amir Mohamed 
recommend  Recommended
3 years ago

Outstanding customer service. 

Business response:

Thank you so much Amir! We aim to please everyday! We appreciate you! 

Penny Nicole's profile image
Penny Nicole 
recommend  Recommended
3 years ago

Love my Infiniti home! Awesome staff 

Business response:

Thank you Penny! We aim to please and happy we made you happy! 

Brittni Suroviak Brown's profile image
Brittni Suroviak Brown 
recommend  Recommended
3 years ago

Elijah and chuck were absolutely amazing! First time purchasing from this location and hope to not need them anytime soon but will definitely return ! 

Business response:

Brittni - we’re thrilled that Elijah and Chuck were able to provide you with such a seamless purchasing experience! That is what we always strive for at Gossett Kia South. Thank you for trusting us with this process! 

James McDermott's profile image
James McDermott 
recommend  Recommended
3 years ago

courtesy shuttle, experienced service, Care for your car😀 

Business response:

thanks James! So happy you had a great experience with us. We love our customers and look forward to serving you again. 

Reginald Dancy's profile image
Reginald Dancy 
recommend  Recommended
3 years ago

They go above and beyond to make sure they’re customers are satisfied 

Business response:

Reginald, thank you so very much for the incredibly kind words and the recommendation! We strive to ensure our customers have nothing but the best service and we are thrilled we were able to exceed your expectations. Please, let us know if there is ever anything else we can assist you with! 

Laura Elrod's profile image
Laura Elrod 
recommend  Recommended
3 years ago

They’ve been very courteous I bought my first new car on my own and it was very easy. But within two weeks my window stop going up and down of course they’re fixing it. Major issue with me is they don’t have a loaner they don’t do that now how is people supposed to get back-and-forth to work and continue their lives when they don’t have any other way.. I suggest you get a loaner cars lined up for customers. I have never And all these years taking my car to a repair and not gotten a loaner they told me they don’t do that I wa... read more

Business response:

Laura, I spoke to Mike, our new Service Manager and understand that he has special ordered a part to fix your window. We understand your frustration with no loaners being available at the time of your service, as they were out with other customers. We offer loaner vehicles whenever available to all our customers and we try to keep our loaner fleet full but during Covid our Service Departments have been busier than normal. I understand that a rental through Enterprise was offered as well. We will continue to strive to give ou... read more

Nekeyia Johnson's profile image
Nekeyia Johnson 
recommend  Recommended
4 years ago

The service dept was amazing, especially from Jerry. He made sure I was taken care of and provided 5 star service at every step. 

Business response:

Great to hear Nekeyia! I'll be sure to pass along your kind words to Jerry. Thanks for your biz and we look forward to seeing you again 

Misty Hagewood Beale's profile image
Misty Hagewood Beale 
recommend  Recommended
4 years ago

I would like to take a moment to brag about the Amazing customer service I received from the Gossett Kia Service department today thanks to “Morgan” who was Very Kind and Eager to assist me. She greeted me as soon as I came through the door and went the Extra mile and went straight to my car and took it directly back to have my oil changed and then let me know it was already being serviced and offered me a car wash. It’s nice to know that there are still people who care and value their job. And work hard to take care of ther... read more

Business response:

Misty, on behalf of the entire Gossett Kia team, congratulations on your new Sorento! We truly appreciate you taking the time to leave such an incredible recommendation. We look forward to getting to work with you again in the future! 

Frequently asked questions about Gossett Motor Cars

How is Gossett Motor Cars rated?

Gossett Motor Cars has a 4.8 star rating with 6,017 reviews. 

When is Gossett Motor Cars open?

Gossett Motor Cars is closed now. It will open at 7:00 a.m.