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11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
El cerrito honda is one of the best dealership and where you can go and have your car fix.
Business response:
Thank you so much for your wonderful review, Mauricio! We’re thrilled to hear that you consider El Cerrito Honda one of the best dealerships and a reliable place to have your car serviced. Our team works hard to provide quality care and a great experience every time, and your feedback means a lot to us. We look forward to helping you again on your next visit!
Very good customer service
Business response:
Thank you, Narinderpal, for the great review! We're thrilled to hear you enjoyed our customer service. Our team loves making every visit a smooth and positive experience, and it’s awesome to know we hit the mark. We appreciate you choosing El Cerrito Honda and look forward to seeing you again!
I have bought all my Hondas at El Cerrito - I would never go to another dealer! The sales staff is great, but the best part for me was Guillermo, the Asst. service director. He went way out of his way to help with my poor car - even tried 3x to have a new engine shipped. Then he also had the body shop work on it! His communication skills are fabulous - I never had to wonder what my status was, and he always got right back to me. Many thanks!
Business response:
Thank you so much, Jean, for your kind words! We’re thrilled to hear that Guillermo and our team at El Cerrito Honda went above and beyond to get your car taken care of. Your loyalty means a lot to us, and we’re proud to provide service that keeps you confident and informed every step of the way. We look forward to continuing to serve you and your Hondas for years to come!
I had a misunderstanding with a new purchase. Most dealerships would probably ignore me in this situation but Silvia from El Cerrito Honda is amazing and pulled some strings to help make things right. The customer service is always wonderful at this location. Highly recommend.
Business response:
Thank you for sharing your experience, Sham! We’re thrilled Silvia was able to turn a tricky situation into a positive one. She definitely knows how to go above and beyond. It’s wonderful to hear that our team’s dedication to great service stood out, and we truly appreciate your recommendation. We look forward to making your next visit to El Cerrito Honda just as smooth!
Andrew Wong handled the service on our 2025 Honda Civic Hybrid Hatchback last Tuesday morning. He got it done in record time, so he gets 5 Stars from me.
Business response:
Wow, record time indeed! Andrew will be thrilled to hear he earned 5 stars from you, John. We’re glad your Civic Hybrid Hatchback got the speedy care it deserved. The whole team at El Cerrito Honda can’t wait to see you back for your next visit!
Lo Recomiendo por dar muy buen servicio Y Excelente carácter Explican todo muy bien 👍 me gustó mucho
Business response:
¡Muchas gracias por tus amables palabras, Josefina! Nos alegra mucho saber que tuviste una excelente experiencia y que nuestro equipo te brindó una comunicación clara y un servicio de calidad. Agradecemos sinceramente tu recomendación y esperamos verte nuevamente en El Cerrito Honda.
Excellent service. Boris & Helena were both great help in getting our vehicle. Great dealership to work with.
Business response:
Thank you for the great feedback, Maria. We're so glad to hear that Boris and Helena were able to assist you in finding the right vehicle. It's always our goal to make the process smooth and enjoyable. We truly appreciate your kind words and are grateful you chose to work with us. Enjoy your new vehicle, and we look forward to seeing you at El Cerrito Honda again!
Excelente atención. Silvia fue muy amable y nos ayudó en todo el proceso resolviendo dudas.
Business response:
Hola Mercedes. Gracias por tus amables palabras. Nos alegra saber que Silvia te brindó un servicio excelente y te acompañó en cada paso del proceso. Agradecemos tus comentarios y esperamos poder ayudarte nuevamente en El Cerrito Honda en el futuro.
I decided to buy my new Civic at this dealership due to the way the staff, especially Michael Muela treated me.
Business response:
Thank you for sharing your experience, Lee! We're thrilled to hear that Michael Muela and our staff made such a positive impression and helped you decide on your new Civic. We appreciate your business and look forward to serving you again at El Cerrito Honda!
El Cerrito Honda has a 4.6 star rating with 4,340 reviews.
El Cerrito Honda is open now. It will close at 8:00 p.m.