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El Cerrito Honda is a proud member of the Harvey Auto group. El Cerrito Honda has been in business for over 40 years. Our award-winning sales and service departments are proud to say that our strength comes in our belief that customer satisfaction is everything. We offer all the most popular new Honda models to choose from such as the Accord, Civic, Passport, CR-V, HR-V, and Odyssey. We can even help if you are looking for a used car. Our Honda service center offers all the most essential services that you might need; from r... read more
11755 San Pablo Ave, El Cerrito, CA, 94530, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
I received excellent service from Andre yesterday.Chose to get new tires from them rather than Costco because they have a sale and gave me a ride home rather than wait around .The reality is that tires are not a priority but as long as I was able to get a ride from a very pleasant young man it worked.
Business response:
Candy Capogrossi, we're so glad that we were able to go above and beyond your expectations!
Best customer service experience I ever received
Business response:
Berhanu Ejie Ayanto, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!
Our Honda Service El Cerrito rep Nelson was courteous and informative as to what was needed for a 15,000 mile check-up. I liked that he explained which services were necessary and those that were recommended in the near future without being push. He also helped us to utilize any discount coupons that were available.
Business response:
Sandra Serrano, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
They provided a very satisfactory customer service..
Business response:
Hi Leonor Medina! We're so happy we were able to help you out!
Mel Santiago was just wonderful, as usual. He's my go to advisor for every maintenance issue that needs to be dealt with. Always goes above and beyond with his customers. So appreciative to have him at El Cerrito Honda. He's always patient and informative with my questions about my Odyssey, silly as they sometimes are.✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️
Business response:
Ellie Gonzalves Leard, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
I bought a used 2015 Honda Accord. The car is checked completely and the dealer provided me the checklist. I like most is free 3-month warranty. Sales consultant Cathy Leung is very helpful, kind, professional, and knowledgeable for the car. She even offered free delivery so I got the car in the same day. on 2nd day, I found low tire pressure light kept on even I air pumped 4 tires to 35 psi. I called Cathy and she immediately scheduled an appointment to the service department to fix it. I strongly recommend this Honda Deale... read more
Business response:
Junming Tu, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!
Employees have the BEST attitude! It feels to me that everyone wakes up and just can't wait to help me as quickly as possible.
Business response:
Diane Gross Smith, we are so happy to read such a great review about Honda of El Cerrito! Thank you, and have a fantastic day!
Mel Santiago by far is the greatest asset that company has. He always has a great friendly attitude. Always very professional and helpful. I could go on and on but it would probably take up the rest of the night. In my humbled opinion, Mel should be, and is, the face of that company.
Business response:
John Colvin, we're happy you found our staff to be so supportive during your experience here at Honda of El Cerrito. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Nice friendy people . The service department is always on time with your car...bUYING OR LEASING WITH THEM IS ALSO FANTASTIC
Business response:
Maria Katznelson, we're glad to hear you enjoyed your visit. Maria Katznelson, thanks for taking the time to leave a review.
El Cerrito Honda has a 4.9 star rating with 3,757 reviews.
El Cerrito Honda is closed now. It will open at 7:00 a.m.