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Commonwealth Chevrolet
- Car Dealers
- Lawrence, MA
About this business
Location details
155 Marston St, Lawrence, MA, 01841, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
what ever you do...DON'T buy the extended warranty for your car...it doesn't cover much....so in the end...your repairs are gonna cost you plenty....I'll never buy a car from here again.....they just want to sell you something
I am writing this because of the rating I gave I went high because I had to lease for the first time and went in blind Chris Drew not only found the exact vehicle we wanted but also walked us through the process step by step. Left no stone unturned and did not try to hide anthing Everyone made the process as smooth as silk I would recommend Commonwealth to everyone
Business response:
Congratulations on the purchase of your new vehicle! We're thrilled to hear that Chris went above and beyond to find you the exact vehicle you were looking for. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to like us on Facebook and follow us on Twitter for first access to service coupons and promotional offers. We hope you're enjoying your new vehicle and we look forward to working with you again in the future. Best Regards, Charlene - Customer Relations info@... read more
We did NOT feel like we were treated as valued customers. Poor service and experience with Sales Manager Charles Daher who ignored our emails regarding the sales person. Jim Kowalik was not very honest. He missed appointments and phone calls. Also made promises that he failed to follow through with. We do NOT recommend to work with this dealership!
Oil change and tire rotation. Technician never reset the oil gauge. More importantly he did not tighten the wheel on the front right passanger side of the car. After driving noticed a noise and took the car to a mechanic. The mechanic test drove the car, also heard the noise and put the car up on the left. He found that the wheel was loose and told me I WAS LUCKY THAT I HADN'T BEEN KILLED! THE LUGNUTS COULD BE TURNED BY HAND THEY WERE SO LOOSE. This was supposedly with a 27 point safety inspection OMG. Also needed new wipers... read more
Bought a Subaru here back in December of 2011. After driving it for about 5 months, I began having very serious engine troubles. They did not back this car yet nickled and dimed me everytime I visited them for repair. They bought this car at auction, this car was a lemon. I owned it 6 months and had to get rid of it and it literally cost me thousands to get into another car. I now have two car payments and one car. They sell horrible used cars with inflated - limited warranty's that do nothing. I would never ever ever shop t... read more
The worst dealership i have ever been at. Do not go here just because they r on the radio every day does not mean they are any good. They make promises they dont keep and have a really bad finance office. Do not go here buyer beware!!!!
Business response:
We are very Sorry you had to Drive such a far distance from Plymouth to Lawrence. Unfortunately there were many variables to your situation. You were interested in a Aviator but with no money down, still owed money on your trade that was worth less than what you owed on it, credit Score and wanting your payment at $200.00. Again we are sorry for the long commute and time, but we could not get to those numbers with all the variables to you situtation! We would have not know your credit or your trade value without you making t... read more
2012 Avalanche sticker price 57K. When the vehicle was "re-conned", or prepped for delivery, the swirling in the paint finish was so bad I would not accept it. Was told by manager that "black is hard". When I asked him to look at it after I demanded they did it again, he slapped his paperwork on his desk and told me he has other things to do. I finally got him to look at the flaws on the vehicle and he told me there's nothing else he could do for me and he would get the owner involved. He told me he had a meeting with the ow... read more
Business response:
This particular customer purchased a dealer demonstrator with only 4,300 miles. The customer is correct that the vehicle had a LIST price of $57,000 but neglected to state that he received a $14,000- FOURTEEN THOUSAND DOLLAR- discount and paid $43,000! Although demos are usually sold in an "as-is" manner due to their aggressive discounting, we want all of our customers to be completely satisfied with every aspect of their interaction with us. The vehicle came back 2 separate times for our reconditioning specialists to reduce... read more
I brought my Silverado in for an estimate due to noise in front. at time of drop off was told would be called for price and give okay to do the work. I was called with a price of $1400.00 for a wheel bearing and axle seals leaking. Was quoted a price half of that from local auto mehanic. When informing dealership that i couldnt afford that and would have to go with heaper mechanic, they still had the nerve to charge me $95.00 to tell me what the problem was. When speaking with service manager he said would i do work for free... read more
Business response:
As we have explained we do charge to diagnosis a vehicle. Just like any other service! Our technicians need to get paid for their time!
Brought my car in for service for a known steering problem GM has not issued a recall for. I had the problem during warranty, and it was fixed at that time at no charge. At 60K I did not expect much, but Commonwealth supplied the part at no charge and only charged me an hour labor to install. They consistently meet my expectations and I have never had to bring back any car for work not done properly.
Business response:
Thanks for your great service review and we are so glad that our Chevrolet service department meets your expectations! Thanks for your continued business!
Frequently asked questions about Commonwealth Chevrolet
How is Commonwealth Chevrolet rated?
Commonwealth Chevrolet has a 4.6 star rating with 2,052 reviews.
When is Commonwealth Chevrolet open?
Commonwealth Chevrolet is closed now. It will open at 7:00 a.m.