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Billy Howell Ford

4.4
  • Car Dealers
  • Cumming, GA

About this business

AutomotiveCar Dealers

Location details

1805 Atlanta Hwy, Cumming, GA, 30040, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.42,297 reviews
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2017 FORD ESCAPE TITANIUM Owner's profile image
2017 FORD ESCAPE TITANIUM Owner 
3 years ago

After receiving the notice that Ford has provided the necessary parts to repair a recall on my car, I called Billy Howell Ford Service. Charles Washington scheduled an appointment for a few days out while knowing that I also had a check engine light that needed diagnosis and subsequent repair. I brought my car in as scheduled and left it in the shop since I have an accommodating sister willing to provide transportation for me. Charles called me later that day to inform me that the recall was fixed but a part was needed to fi... read more

2021 FORD F150 SUPERCREW Owner's profile image
2021 FORD F150 SUPERCREW Owner 
3 years ago

Great customer service! A ride back and forth to the dealership. 

2017 FORD F250 SUPER DUTY Owner's profile image
2017 FORD F250 SUPER DUTY Owner 
3 years ago

The service was good & they recommended additional service that was needed. I will return for my next service. 

2018 LINCOLN MKX RESERVE Owner's profile image
2018 LINCOLN MKX RESERVE Owner 
3 years ago

Billy Howell maintenance and repair team is Excellent. Kelli and John were great. Training up young Nick to be a future specialist! Great job and excellent customer skills! 

2020 LINCOLN AVIATOR RESERVE Owner's profile image
2020 LINCOLN AVIATOR RESERVE Owner 
3 years ago

30k service. Great service and communication with dealership. 

2020 LINCOLN AVIATOR RESERVE Owner's profile image
2020 LINCOLN AVIATOR RESERVE Owner 
3 years ago

Service Was Very Good And Loaner Vehicle Was Very Good And Service On My Wifes Vehicle Was Also Very Good 

2022 FORD MAVERICK XL/XLT/LARIAT Owner's profile image
2022 FORD MAVERICK XL/XLT/LARIAT Owner 
3 years ago

Appreciate the service, but maybe they could have added a free wash and get a smile on customers face :-) 

2021 FORD F150 SUPERCREW Owner's profile image
2021 FORD F150 SUPERCREW Owner 
3 years ago

Did great job finding the problem and getting it resolved in a timely manner. 

2007 MERCURY MILAN PREMIER Owner's profile image
2007 MERCURY MILAN PREMIER Owner 
3 years ago

I bought my car new a this Ford Dealer 15 years ago. Its the first time it has been back to them for service. I went back because the Ford Dealer near me did not honor our appointment time. The work they did seems OK. Outside of chipping the paint on the door edge and leaving black greasy stuff marks in the door jams I guess thats what you can expect today. Lucky for me I am a professional mechanic. I have maintained this car. Its been home schooled. 

Frequently asked questions about Billy Howell Ford

How is Billy Howell Ford rated?

Billy Howell Ford has a 4.4 star rating with 2,297 reviews. 

When is Billy Howell Ford open?

Billy Howell Ford is open now. It will close at 8:00 p.m.