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1805 Atlanta Hwy, Cumming, GA, 30040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It was easy setting an appointment and getting the truck in the shop by having someone pick up my truck and return it after service. Kudos to the team!
Very quick and great customer service
Business response:
Hi, we're happy to hear you had a fast and positive experience. Thanks for trusting Billy Howell Ford with your vehicle!
I called and talked to both the parts and service departments before ordering a part and scheduling installation. The process was simple and easy, and my car was ready sooner than quoted and the total was slightly less than the estimate. Very pleased with the service and overall experience!
Business response:
Hi, we're thrilled to hear the process was smooth and that your car was ready even sooner than expected. It's great knowing your experience with Billy Howell Ford was positive from start to finish!
They did a great job! They resolved my problem with pre collision assist.
Business response:
Hi, we're glad to hear the team at Billy Howell Ford Lincoln was able to resolve your pre-collision assist issue. It's great knowing your vehicle is back to working as it should. Thank you for sharing your experience, we look forward to helping you again.
I am a longtime Billy Howell customer - I am because of fair dealings by the dealership. My advisor listened to my concern and handled the transaction professionally.
Business response:
Hi, it's wonderful to hear that your experience at Billy Howell Ford reflected the fair and professional service you've come to expect. We're glad your advisor was attentive and handled everything smoothly. Thank you for your continued trust in Billy Howell Ford. We appreciate having you as a valued customer.
Everything was good. No problems, service was quick and everyone was ver nice and explained stuff to me
Business response:
Hello, we're happy to hear your visit to Billy Howell Ford went smoothly. It's great that the team was friendly, helpful, and able to explain everything clearly. We appreciate you choosing Billy Howell Ford.
Satisfactory and Excellent.
Business response:
Hi, we're glad to hear your experience at Billy Howell Ford was satisfactory and excellent. Thank you for sharing your feedback.
The process was handled professionally and efficiently.
Business response:
Hi Billy, we are glad to hear your experience at Billy Howell Ford was handled in a professional and efficient way. Providing a smooth process is always the goal. Thank you for taking a moment to share your feedback.
Great customer service, knowledgeable and prompt
Business response:
Hello, thank you for the great feedback about Billy Howell Ford. It is wonderful to know the team provided knowledgeable service and handled everything promptly. We are grateful you took a moment to share your experience and hope to see you again when you need us.
Billy Howell Ford has a 4.4 star rating with 2,557 reviews.
Billy Howell Ford is closed now. It will open at 8:00 a.m.