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321 Baltimore Pike, Springfield, PA, 19064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Honest assessment of problem. Person I dealt with at the desk was very helpful friendly and actually looked like he enjoyed his job.
Business response:
Thanks for your positive feedback. We're grateful that our friendly staff and good communication have earned us your high opinion… and your full stack of stars!
Great friendly, knowledgeable staff that take the time to work with you and answer any questions. Great selection of vehicles. Nice, clean, well organized facility.
Business response:
Thanks for your 5-star vote of confidence, Jason. Friendly and knowledgeable is our goal. Wonderful to learn we met your expectations.
Friendly, easy to work with, and for me into a new car without any complaints!
Business response:
Thanks for taking time to leave this review! We’re thrilled to hear about your positive experience. We value your opinion and stars.
Always get reliable service at Scott Kia. The staff is pleasant and easy to deal with
Business response:
That’s phenomenal to hear you say! Love this review. Thank you from our whole team for the compliments.
Great personnel. Fast and efficient. Happy with my experience. That is all I have to say. Thank you.
Business response:
Thank you, Kiasorentophev. This review is great because it lets us know we've hit the mark. We value your feedback.
Anthony in service dept. , waited on me today and did an excellent job..he was very professional and friendly
Business response:
Cheryl, it's super to know that Anthony earned your high marks and met our team expectations for customer care. Thank you for choosing Scott Kia.
Very polite service. Good communication. Only gripe I have is I dropped my car off for inspection and oil change at 9:30 am and they weren’t done till 4:30pm. Slow service other wise pretty good service
Business response:
This is important feedback. I'm grateful to receive it, our whole team is committed to making corrections. We have high expectations for customer care.
This is a review of the Service Department, not Sales. Dropped my car in for a recall and was extremely pleased and impressed. The appointment only took about an hour and my car was returned fixed and cleaner than when I brought it in! The service desk attendant was friendly and helpful and I appreciated the personal service. Even though I bought my car somewhere else, I would not hesitate to use this service department.
Business response:
Fantastic! Welcome to Scott Kia for your first service experience. We're thrilled to know you are impressed. Your feedback is highly appreciated, and we thank you for your recommendation.
Great service there. I didn't have to wait long to schedule the appointment. The drop off process was fast and easy. The car came back washed and clean, and was completed faster than I anticipated.
Business response:
That's our goal. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.
Scott Kia of Springfield Parts Store has a 4.7 star rating with 1,428 reviews.
Scott Kia of Springfield Parts Store is closed now. It will open on Monday at 7:30 a.m.