This profile has been claimed by the business owner or representative.
Scott Kia of Springfield Parts Store
- Auto Parts & Supplies
- Springfield, PA
About this business
Location details
321 Baltimore Pike, Springfield, PA, 19064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I’ve purchased my last five vehicles from Michael Robinson, and there’s a reason I keep coming back — his honesty, professionalism, and knowledge of the car business are unmatched. What really blew my mind this time was that he got me to switch from BMW to Kia — I know, unbelievable! But Michael made the process so smooth and informative that I actually felt confident making the change. He took the time to understand what I wanted, walked me through every option, and made sure I left happy. Michael doesn’t just sell cars — h... read more
Business response:
Michael will be thrilled to know you hold him in such high regard. He is a professional through and through. We're so excited you enjoyed your car shopping experience with him. His professionalism, genuine care, and personal attention make all the difference as you move through your considerations and questions toward this big decision. We're celebrating your stars and compliments for our colleague, Michael. Congratulations on your new car. We appreciate that you shared your story, and we value your stars.
Everyone was super nice but the wait time was insane. Hire more people. Thank you
Business response:
Thank you for the honest feedback. We're happy to hear our team was welcoming, though we understand the wait time was frustrating. Your comments have been noted as we work to enhance the overall experience.
I have always had a pleasant experience with the service advisors when I drop my vehicle off for service. Evonne is excellent!!!!
Business response:
Thank you for the kind words! We're so glad to hear you've consistently had a positive experience with our service team. Evonne will be thrilled to know her excellent care stood out! Looking forward to your next visit!
Very knowledgeable , friendly dealership. No high pressure while we were looking for our new car..
Business response:
That's our goal. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.
Friendly, knowledgeable service agents but prices are getting out of hand.That’s all I have to say.
Business response:
Thank you for your honest feedback. We value your perspective. We appreciate your patience as we work through this, and assure you that we will review the prices.
Kia Springfield is Very helpful, nice and convenient with their website and scheduling. I love the text alerts customer get giving status updates of the car in service.
Business response:
That's our goal, Cheryl. Thanks for taking the time to share that we earned your high mark for excellence. We're celebrating you.
Friendly, efficient and professional. David whom handled my case was great. Overall a good experience.
Business response:
We’ll continue striving to provide exceptional products/services and outstanding customer care to make every interaction with us remarkable.
Anthony really took the time to explain the entire process with my car maintenance. Excellent service
Business response:
We're pleased to earn your stars, Pit. Thanks for taking the time to give them to our team.
My service was completed very timely, and the lounge they have for waiting is comfortable.
Business response:
Thank you, for your stars and sharing your experience with others. We had a good hunch that guest lounges make a difference, so we created numerous areas for our customers to work or relax but mostly feel comfortable. Pleased to hear we got it right.
Frequently asked questions about Scott Kia of Springfield Parts Store
How is Scott Kia of Springfield Parts Store rated?
Scott Kia of Springfield Parts Store has a 4.7 star rating with 1,428 reviews.
When is Scott Kia of Springfield Parts Store open?
Scott Kia of Springfield Parts Store is open now. It will close at 5:00 p.m.