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169 Broad St, Glens Falls, NY, 12801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My third Toyota I like this dealership. Their service department is top notch.. Excellent sales personnel. I have bought three vehicles there. Loved all of them. One literally saved my life. They are well built cars.
Great Service Great service, they never mislead me or tell me to replace anything that I do not need. I have never gone away with any issues. The only reason I rate it a 4 instead of 5 is I have trouble calling to make appointment. I get the voicemail a lot and I have left voicemails multiple times and no one called me back from those voicemails. My appointment has also been 'lost' two times in the past which is highly inconvenient when I show up only to get turned away and have to make another appointment. Now I just call u... read more
Business response:
Dear Leahmshea, Thanks for your feedback and comments. We have expanded our service support staff from our original two people (Jim our service manager, and one service writer), to Jim and three other support staff. Not being able to answer the amount of calls was a bad thing, and I would hope that the problems you described with making an appointment have been resolved or lessened. You can also make an appointment on line on our website if you didn't know. Thanks, Howard
35,000 service and check brakes Service department is honest with all factors of service. Appointments are always prompt and courteous when waiting for vehicles. They always explain what service was done.
Recall on Frame Worked with Jim Stegman who is great, all staff were excellent. I live in Saratoga and prefer to travel to Glens Falls for their Service Department.
Patient, Knowledgeable and Fair I have been to other dealers in the Capitol region and Glens Falls Toyota outshines all the others. Our salesperson Nicole was patient and understanding for my particular circumstance. She was knowledgeable and able to offer a fair price on the car we wanted The atmosphere at the dealership is calm, not pressured and as relaxing as it could be when buying a new car. The dealership was very accommodating. At no time did I feel as though I had to make a quick decision, which was fortunate becaus... read more
2018 Toyota 4Runner Gabrielle Smith 14 years of purchasing new cars at Glens Falls Toyota (GFT) and I'll assure you Gabrielle Smith is the epitome of Salesmanship! This is my third purchase of a new Toyota from Gabrielle. She makes you feel comfortable and no pressure. I have been successful in sending her many others sales based on her salesmanship, everyone is always happy they make the stop to see her. The entire GFT Team is remarkable. The personalized attention of everybody is not found anywhere else. Jim in service rei... read more
Good service and a fair deal I have been purchasing Toyota's from Glens Falls Toyota for more than 15 years, The dealership offers a great space, convenience and great selection. I would recommend Glens Falls Toyota to my friends and family.
Reliable service, done well and quickly Had my car in for oil change and tire rotation, was taken in at scheduled time and returned to me within the hour. Service center staff is friendly and helpful.
Very good dealership Very helpful, professional, respectful and responsive. Made themselves very accessible and available. Very fair and no high pressure tactics. Honest and upfront, willing to work with buyers on their terms and interested. Very helpful before, during and after the sale.
Romeo Toyota of Glens Falls has a 4.7 star rating with 4,762 reviews.
Romeo Toyota of Glens Falls is open now. It will close at 5:00 p.m.