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Romeo Chevrolet of Glens Falls
- Car Dealers
- Glens Falls, NY
About this business
Location details
79-89 Dix Ave, Glens Falls, NY, 12801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything is a hassle at Whiteman Chevrolet. Make an appointment four weeks in advance get the service manager involved and still they don’t have the parts that I need to get back on the road. Tell them the importance of getting my Friday drop off vehicle back same day or Saturday and it’s looking more like Tuesday with nothing fixed. Go somewhere else. Save yourself the hassle.
Every single person that I know who has purchased a vehicle from this dealership has reported a bad experience.
Business response:
Ginger Heidorf, we do not see your name in our system and are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (518) 792-2196 at your earliest convenience. We hope to hear from you soon.
This was Art’s truck. They only appraised it for $43,000. I had to pay the difference to end the lease. These guys are a bunch of crooks. It is immaculate they did not have to do anything except wash it. Now the asking price is $48,000!! This is what Whiteman Chevrolet did to a widow only days after losing her husband!!
Business response:
First, our condolences for your passing of Art. We have spoken to his wife, there are many variables to an early lease turn in. We do not feel that we should comment any further on her personal situation publicly. We are more than happy to talk to her again.
Perhaps not be insensitive and money grabbing to a new widow.
Business response:
First, our condolences for your passing of Art. We have spoken to his wife, there are many variables to an early lease turn in. We do not feel that we should comment any further on her personal situation publicly. We are more than happy to talk to her again.
I saw a few bad reviews and I should of listened to them. This is indeed a stealership. After asking if they can complete the task not once but twice they confirmed they could. After 3 hour wait and then being charged. I get in the car to realize it was not done. They charged $120 and wasted 3 hours of my time to reset my radio that you can do in the settings option. Save your time and money and go somewhere else.
Unfortunately this place is the closest Chevy dealership near me. Never again will I ever come to such a awful dealership. DePaula is 100% worth the drive after the experience I had today. I had my wiper blades replaced and they charged me $50.00 for them. One broke after 2 uses! I went to have it replaced again, and the “manager” from parts told me they must of been “out of the good ones, so they put after market ones on”. He replaced the broken one and refused to replace the other one. I now have wiper blades that don’t ma... read more
I am really disappointed with how I was treated at Whitman. My Chevy Tahoe was towed there by Chevy Roadside. I called ahead to alert the service department that it was on the way. The battery was completely dead. They called me at the end of the day and said they were unable to find a problem. When I went to pick the car up the next day it had been left unlocked on the lot. They charged me $101 and the car wouldn’t start! When it finally turned on I was told to drive down the road-alone-and fill the car with gas. And they w... read more
Business response:
Hello Lauren, with every customer we strive to provide the upmost customer service and we apologize your experience didn't reflect that. When your Tahoe was dropped off we tested your starting & charging system, which were in working order. Your battery was also tested and wasn't low on voltage. We do not replace items that do not fail. If you would like to discuss further, please call (518) 792-2196 to speak to the service manager, Bob Phillips.
Attention Senior Citizens!!! Very very unhappy with the way this dealership and its staff (aside from the sales person Jamie who was great) handled our sale. I am also a local dealer in plattsburgh NY. My grandmother (whos husband my Grandfather owned several car dealerships and service stations from the 1960s and on in plattsburgh) was looking to purchase a used vehicle that she was familiar with and could easily drive, and being a former Toyota Dealer she had driven the Toyota Matrix several times. Whitemans had a used one... read more
Business response:
Hello, we received your review and it is unfortunate you feel this way. We always strive to provide the upmost customer service.
Recently stopped while car shopping. We had only stopped to take a look at the used cars onsite. We had a budget in mind and whitemans was NOT our only stop that day. Upon viewing a vehicle we saw price was out of range so we turned away and started to walk towards a different vehicle, at this point we were scooped up by an elderly guy asking what we were looking for etc. We engaged in this Conversation told him what we expected to get for our car and what we were looking to spend. While our car was getting “appraised” this ... read more
Business response:
William, at Whiteman Chevrolet we all strive to provide the upmost customer satisfaction, and we are sorry to hear you didn’t feel yours was up to par. I understand the general manager, Carolyn, reached out to you to discuss your concerns. Please call us at (518) 792-2196 if there's anything further we can assist with.
Frequently asked questions about Romeo Chevrolet of Glens Falls
How is Romeo Chevrolet of Glens Falls rated?
Romeo Chevrolet of Glens Falls has a 4.5 star rating with 1,341 reviews.
When is Romeo Chevrolet of Glens Falls open?
Romeo Chevrolet of Glens Falls is closed now. It will open at 8:30 a.m.