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Romeo Chevrolet Buick GMC, LLC

4.7
  • Car Dealers
  • Lake Katrine, NY

About this business

AutomotiveCar Dealers

Romeo Chevrolet Buick GMC is a Chevrolet, Buick and GMC dealership located near Kingston, Poughkeepsie and Newburgh, New York in Lake Katrine, New York. People throughout Schenectady, Saratoga, and Albany can find various lease and finance options through us. We also have an excellent Automotive Service Center. 

Location details

1665 Ulster Ave, Lake Katrine, NY, 12449, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.73,079 reviews
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Evicente's profile image
6 years ago

Worst service ever!!! I took my car to get it checked (CEL) there because it was still under warranty. First they told me the my warranty was expired but I had all the paperwork with me . I was asked to leave my car to get it check out and they will call me when they find the problem. After couple of days I HAD TO CALL. They told me it was going to take a few days, I asked them if I can get a rental car from since my car was under warranty they had to provide one for me , according to them they didn’t have any available, the... read more

Majordomo's profile image
Majordomo 
7 years ago

Worst dealer experiance ever Usually the difference between GMC and Chevy is the dealer experience. GMC is supposed to be better but not always it seems. When shopping for a new truck came upon a 17 Canyon SLT Duramax at a local fair. When asked the salesman confirmed that hey had a Denali and against better judgment worked through a deal later over the phone. Long story short ater arriving at dealership for paperwork the Denali turned into a SLT. The Salesman claims that it always was, spoke with manager and he mentioned he... read more

Not impressed's profile image
Not impressed 
7 years ago

Dispicable people I did an online click n offer that was accepted by their sales person Kathleen and requested a delivery for Monday evening. We spoke on the phone Monday and confirmed verbally n via email that the car was mine and later that evening Matt would call me to discuss the financing. That never happened and the next morning despite multiple emails and phone messages I never heard from anyone until I requested to speak to Joe Romeo then I get get dan who tells me they sold the vehicle I was promised Monday evening.... read more

Realtree28's profile image
Realtree28 
8 years ago

Gmc truck i purchased burn oil, romeo says its acceptable I purchased a certified gmc sierra crew cab from romeo. Before its first oil change the oil light came on. I added a quart of oil. Roughly 1500 miles later the light came back on. I brought it back to romeo and they started a oil consumption test. I found it weird they didnt mark the oil cap so that oil couldnt be added or removed without them knowing. But i went on with the test bringing it back several times, every time it was low on oil. Finally the guy over seeing... read more

jm123's profile image
8 years ago

Horrible Bad prices just to bring car in is 97 dollars to look at then they left blunt rap packaging in my car and they were all around bitchy on the phone 

milarepa Steve's profile image
milarepa Steve 
9 years ago

Can't fix engine after 9 mos/6 visits, won't refund $1300 Service Manager refused to refund the over $1300 in diagnostic charges I paid Romeo dealership (accumulated over 10 MONTHS TIME! )to NOT fix engine in my Pontiac Vibe purchased new from them in 2009. The Vibe is a "corporate twin" - the same car as the Toyota Matrix, but built by General Motors with Toyota's VVT Engine. GM even sent a "Field Service Tech" from Michigan ($800 of the $1300) who spent 8 hours attempting to diagnose the problem with no success, then he ca... read more

Roger9876's profile image
Roger9876 
9 years ago

Scam artists I just bought dump truck not even a month.My truck was brought in to there dealership sitting on a tow truck they sold me a lemon and than hit me with a tow truck bill they were nasty and just didn't care I hate this place I'm outa Business now because because of than $30,000 I paid and in less than a month it blows up and the did nothing I'm now going to court please to everyone don't go here this place might be a big company but they work like a small shop scammers the worst 

Whatever830's profile image
Whatever830 
9 years ago

Sucks! I wouldn't give it one star! They sent out this guy Scott, insulted my husband right in front of me and my son asking if he can afford the payments! That was really rude! It doesn't matter how we get the money as long as the payments are made! If not well it's on us! The sales lady Amy was really nice! They don't like receiving cash, they like bank checks better! We did NOT get a vehicle there because it WASN'T what my husband wanted and they didn't give any deals or rebates. My husband wound up going elsewhere got a ... read more

Retired GM Employee's profile image
Retired GM Employee 
9 years ago

Poor Service Like all other new car dealerships you are their best friend when leasing or purchasing a new vehicle BUT when it comes to service you can see the real dealership. Sierra in Romeo is poor in regard to simple dealership service, communications with the vehicle owner, completing the service and returning the vehicle as clean as it was delivered. I had issues with the overall service provided and quality. I called the individual indicated on my receipt if there were concerns with service and never received follow-u... read more

Frequently asked questions about Romeo Chevrolet Buick GMC, LLC

How is Romeo Chevrolet Buick GMC, LLC rated?

Romeo Chevrolet Buick GMC, LLC has a 4.7 star rating with 3,079 reviews. 

When is Romeo Chevrolet Buick GMC, LLC open?

Romeo Chevrolet Buick GMC, LLC is closed now. It will open tomorrow at 9:00 a.m.