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Romeo Chevrolet Buick GMC, LLC
- Car Dealers
- Lake Katrine, NY
About this business
Location details
1665 Ulster Ave, Lake Katrine, NY, 12449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This dealership was wonderful. Bob was so helpful . they couldn't have done any better would recommend in a heartbeat. Will definitely be back. Bob was so informative. Very grateful for all the help..
Professionalism which includes, knowledge, attitude, attire and patience is extremely important to us. We found Mike Palladino highly knowledgable and very pleasant and which is quite rare today, he answers any and all questions and he returns all telephone calls. He, and Jeff finance, fulfilled our expectations to the fullest degree. Thank you John Sharkey
My experience with this dealership started late Thursday evening, but we got the ball rolling, settled on a price and proceeded with the purchase. We asked for a car fax report and one was given to us without any delay, however, there was an accident reported on the 2006, $21,000, chevy avalanche we were trying to buy. All the report said was that a collision was reported, with a state agency, in a different county and a case # was assigned to it. I asked for them to look further into this, and we set an appointment up to pi... read more
I received a letter for a recall on my 2012 Chevy Cruze. Dropped my car off the night before and it was done early the next morning.
Great customer service and kept me informed of repairs etc as needed. My car was serviced quickly and running much better after. I would recommend this dealer to anyone.
As always, I was very satisfied with the service I received on my recent appointment. Thanks to the well-trained employees, things were found that needed immediate attention. I always have peace of mind after having my car serviced at Romeo. Everyone is so courteous and the work is done in a very reasonable time frame. I highly recommend Romeo to anyone looking for a dealer or service for their vehicles. I do not trust any other dealership when dealing with service or purchasing new vehicles. Keep up the great work!!
I love my car and chris was great. However when I went to pick up my car I discovered that the drivers side visor mirror was badly cracked. When I called for service I was told it was not covered under any of the warrebties I purchased for my car. I was very disappointed by this as well as the fact that a tire light came on three days after I bought it. I expected to get a car that would not need any immediate work and instead I had two separate issues in only a few days. I brought my frustration to the attention of several ... read more
Business response:
I am the author of this review and wanted to add an amendment. When the dealership learned that I was not 100% satisfied with my experience, I received a call from the sales person who sold me my car. He informed me that the dealership wanted to fix all of the problems I had experienced. They called me to set up a service appointment and my car was taken care of in one day. I really appreciated that they cared about my experience and satisfaction, even after I had already bought the car. I would absolutely recommend this dea... read more
Everyone was descriptive and helpful for me to understand the service to be provided. Also got a chance to look at some new cars for fun.
Our experience the day we picked up the car was bad. We were kept waiting til after 7 p.m., never got to meet with the Credit Mgr. Mr.Vandyke, the salesman Mr. Reopell didn't have time for us either and turned us over to a man who knew nothing about the deal to sign the paperwork. One document said the car had been a rental car which we had not been told in advance and another said we were being charged about $600. for a protective spray another surprise. Even though we were trading in a vehicle financed through a lender we ... read more
Frequently asked questions about Romeo Chevrolet Buick GMC, LLC
How is Romeo Chevrolet Buick GMC, LLC rated?
Romeo Chevrolet Buick GMC, LLC has a 4.6 star rating with 3,527 reviews.
When is Romeo Chevrolet Buick GMC, LLC open?
Romeo Chevrolet Buick GMC, LLC is open now. It will close at 7:00 p.m.