Moritz Kia of Alliance

Josh Delarm 

on Facebook

7 years ago

I would leave 0 stars if i could. Took my sedona to them for a recall and some warranty work. First off they said they would have to order a part for the warranty work and it would be at most 4 days it is now week 2 with now phone call. 2nd and most important the recall was to fix the side doors and prevent it from closing on people as I write this my 2 year old son is literally crying in my wife's arms as the door just closed on his hand....good job in that recall kia and moritz. Will be contacting their manager and our law... read more

Bob Hopkins 

on Facebook

7 years ago

Went for service 2016 KIA Soul. I told service DO NOT ROTATE tires! I will take it to Discount Tire and they would do it. During service of oil change, they showed air filter and cabin air filter to me. Told them I would change them. I went to Discount Tire and I noticed right side front tire was now right side back tire. No need for Discount Tire now, but I trust them 1000% more than Kia 35 North. Went home changed air filter, then cabin filter. Well cover to cabin filter just fell off, took filter out and they being Kia, ... read more

Travis Byrum 

on Facebook

8 years ago

Took an hour and a half to put ONE new tire on my vehicle. And I had to remind them to put the spare tire back where it belongs 😡 

Lisa Owens 

on Facebook

8 years ago

It would be nice if there was a way to get an answer on whether something was covered under warranty. Every number I find to call just rings incessently. Chat or text options are unable to give answers, just take messages which I don't called back on. I hear so much about this awesome warranty but how many of us end up paying for batteries or other things covered because we have a dead car and need it fixed and can't wait for Kia to get around to us, so we give up and pay to get it fixed locally. 

Jared Moss 

on Facebook

8 years ago

I bought car from Louisiana. Staff very friendly, but did not get plates in mail. At Department of Motor Vehicles to find out I owed another $2400 cash in order to get plates. Unfortunately, very painful. Most folks don't have that kind of extra money to pay unexpectedly in an instant to be able to drive car legally.